Software Engineering - Senior Engineer

FICO; Reston (VA); On-site; USD 140,000 - 180,000; Full time

Job summary

FICO is seeking a Senior Software Engineering - QA Engineer to lead end-to-end performance and functional QA for cloud-based enterprise applications. You will develop and maintain test automation frameworks, coaching junior engineers and guiding QA across multiple platforms.

You will design and execute manual and automated tests for AWS-based services, implement CI/CD, and collaborate with cross-functional teams to ensure quality, scalability, and reliability of microservices and cloud

Qualifications

• Bachelor’s degree or equivalent in Engineering, Computer Science, or related field.
• Eight years of progressive post-baccalaureate experience in Software Engineering or QA or related position.

Responsibilities

• Lead and standardize engineering QA processes, tools, and technologies across software and QA teams.
• Design, develop, and execute manual and automated tests for cloud-native AWS applications.
• Build end-to-end test frameworks and dashboards with quality metrics.
• Collaborate with Product, Development, Architects, Analytics, Platform, and QA leaders to gather requirements.
• Mentor junior engineers and coordinate with globally distributed teams.
• Implement CI/CD and test integration to automate code merges, builds, deployments, and tests.
• Monitor performance using Grafana, Prometheus, AppDynamics, and AWS CloudWatch.
• Present test results and metrics to stakeholders and executives.

Skills

Java

Groovy

JavaScript

Python

Cypress

Playwright

Selenium

CI/CD

Git

Jenkins

AWS

Grafana

Prometheus

AppDynamics

CloudWatch

Docker

Kubernetes

Testing

Education

Bachelor’s degree in Engineering, Computer Science, or related field

Tools

JUnit

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! Fair Isaac Corporation seeks a full-time Software Engineering - Senior Engineer based in Ashburn, VA.

The primary duty is to perform end-to-end performance and functional QA for cloud-based enterprise applications, and to develop and maintain test automation framework, engineering tools, technologies, processes, and standardize them across platforms, products, and engineering organizations. Provide coaching and mentorship to junior team members, and technical engineering leadership and direction at application levels to development and QA engineers.

Specific duties include:

1. Provide leadership and be a champion for the development, and standardization of engineering processes, tools, and technologies for software and QA engineering covering performance testing, E2E testing, test automation framework, CI/CD, and quality metrics.
2. Collaborate with leaders from Product Management, Development, Architects, Analytics, Platform, and QA to gather and analyze functional and non-functional requirements for E2E testing and performance testing.
3. Design, develop, and execute manual and automated functional and non-functional tests for enterprise-level cloud-native applications deployed on AWS.
4. Design, develop end-to-end test frameworks and quality metrics dashboards, execute functional and performance tests for enterprise fraud detection solutions and applications.
5. Ensure quality of microservices and cloud infrastructure setup by validating Performance, Stability, and Scalability testing for E2E applications.
6. Work with one or more cloud monitoring and observability tools like Grafana, Prometheus, AppDynamics, and CloudWatch for real-time measurement of performance statistics.
7. Identify performance bottlenecks in multi-API cloud applications and recommend optimal scaling and tuning configurations.
8. Document and present tests results and metrics to stakeholders and executive leaders.
9. Design, develop, and maintain CI/CD, test automation framework, performance test framework and automated tests.
10. Integrate as a productive member of Scrum team(s) and participate in Agile methodology.
11. Experience leading and managing engineers, and working with globally distributed teams.
12. Coordinate with cross-functional leaders to establish and execute strategic plans, ensuring alignment with corporate objectives and fostering a culture of collaboration and teamwork across different product teams.
13. Promote a culture of innovation, continuous learning, and improvement within the QA team, encouraging the adoption of new technologies, industry standards, and best practices.
14. Lead and mentor junior team members to take ownership of their work, provide guidance and support, and encourage growth and development opportunities.

Domestic and international travel required up to 10% of the time.

Qualifications

This position requires a Bachelor’s degree or equivalent in Engineering, Computer Science, or a related field and eight (8) years of progressive post-baccalaureate experience in a Software Engineering or QA or related position.

Experience must include four (4) years of experience, which may be concurrent, in all of the following:

1. Automation architect and framework design, including defining and driving test automation strategies across complex projects and across organizations; employing high skill with design, development, and maintenance of test automation for UI, API (REST and gRPC), DB, Integration, and E2E testing.
2. Strong non-functional Performance Testing experience for complex cloud-based services and applications, including designing and executing performance, load, stability, and scalability tests, and troubleshooting performance issues, tuning, and scaling for optimal performance.
3. Software development utilizing each of the following:
   • Languages: Java, Groovy, JavaScript, Typescript, Python, HTML, CSS, SCSS, and Shell script
   • Automation Tools: Cypress, Playwright, Jest, Vitest, Selenium, Cucumber, TestNG, Rest-assured, Pact, and WebdriverIO
   • Libraries: NodeJS, Apache poi, JSONpath, GoJS, NX, allure, Esbuild, date-fns, lodash, svelte and sveltekit
   • Version Control & CI/CD: Git, GitHub, JFrog, Jenkins, Maven
   • Database: MySql, Oracle, MongoDB
   • Application Servers: Tomcat, WebSphere.
   • Operating System: Unix, RHEL
   • Requirements and Defect Tracking: Confluence, JIRA
   • Testcase Management: qTest
   • Event Streaming Platform: Apache Kafka
   • Cloud Monitoring and Observability: Grafana, Prometheus, AppDynamics, and AWS CloudWatch
4. Hands-on experience in designing, developing end-to-end test frameworks and quality metrics dashboards and executing functional and performance tests for enterprise fraud detection solutions and applications.
5. Hands-on experience with containerization and orchestration technologies using Docker and Kubernetes.
6. Implementing CI/CD processes for automated code merging, build generation, deployment, and test script integration.
7. Testing Web applications on Unix, Linux, and Cloud environments. Familiar with testing for Internationalization (I18N) and Localization (L10N).
8. Developing and implementing new engineering processes, tools, and technologies, and rolling them out across engineering organizations for adoption, including communicating and working with leaders and executives across organizations to present innovations, sharing of knowledge, and provide status.
9. Leading, coaching, directing engineers, and working with globally distributed teams.

All experience may have been gained concurrently. Experience must have been acquired after completion of the Bachelor’s Degree program.

Unrestricted right to work in US required.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.

Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers

Equal Employment Opportunity

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective.

Information submitted with your application is subject to the FICO Privacy policy.

About FICO

Founded in 1956, FICO has been the trusted backbone of financial decisioning for more than seven decades. We empower businesses worldwide with applied intelligence and advanced analytics to transform complex data into fair, explainable, and actionable decisions — enabling smarter outcomes, stronger customer relationships, and sustainable growth. FICO clients include more than half of the top 100 banks in the world, more than 600 personal and commercial line insurers in North America and Europe, 400+ retailers and general merchandisers, all of the 100 largest U.S. credit card issuers, and more. FICO is a global leader in analytics software, empowering businesses to make smarter, faster decisions through cutting-edge data science, machine learning, and AI. Creators of the iconic FICO® Score — the standard in credit decisioning — and recognized in both the Forrester Wave™ and Gartner® Magic Quadrant™ for its decision intelligence. FICO delivers a powerful platform built on Applied Intelligence, combining advanced analytics with explainable AI to drive transparency, reduce risk, and enable hyper-personalized customer experiences at scale. Trusted by organizations across financial services, insurance, payments, and beyond, FICO turns data into decisions that matter.