Software Engineering Mgr. - Corporate Banking - PINACLE Application
PNC
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Job summary
PNC is seeking a Corporate Banking Client Interface Application Manager to lead the support, stability, modernization, and continuous improvement of critical payment platforms, including PINACLE.
You will manage enterprise payments, establish 24x7 global operations, oversee releases and disaster recovery, develop automation, and ensure security and regulatory compliance while coordinating with business stakeholders and technology teams.
Qualifications
- University degree with 5+ years of industry experience, including management experience.
- Experience leading distributed, 24x7 operations and cross-functional teams.
- Strong communication with senior leadership and vendors; stakeholder alignment.
- Proficient in designing and operating payment platforms and enterprise apps.
- Knowledge of regulatory, security, and audit requirements in banking IT.
Responsibilities
- Manage and support enterprise payment applications and integrations.
- Lead a global 24x7 operation; coordinate distributed teams.
- Oversee releases, change management, production deployments, and DR testing.
- Establish monitoring, observability, and automation to reduce manual work.
- Ensure compliance with enterprise architecture, security, and regulatory standards.
Skills
Education
Tools
Job description
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Software Engineering Manager within PNC's Corporate Banking and Site Reliability Engineering Center, you will be based at one of the following IT Hubs: Phoenix, Arizona; Denver, Colorado; Dallas, Texas; Birmingham, Alabama; Cleveland, Ohio; or Pittsburgh, Pennsylvania.
Job ID: R228673
PNC is seeking a Corporate Banking Client Interface Application Manager to lead the support, stability, modernization, and continuous improvement of critical payment platforms. This role will be responsible for supporting domestic, international, instant, and digital asset payments for the PINACLE Application/Platform.
- Manage and support enterprise payment applications and integrations.
- Lead a global 24x7 operation; manage distributed teams supporting critical systems around the clock.
- Participate in leadership escalation and on‑call rotations to support major incidents, critical production events, and operational continuity.
- Oversee application releases, change management, production implementations, and disaster recovery testing.
- Establish monitoring, observability, and proactive issue detection capabilities.
- Develop automation solutions to improve operational efficiency and reduce manual intervention.
- Ensure compliance with enterprise architecture, security, audit, and regulatory requirements.
- Act as primary liaison between business stakeholders, payment operations, vendors, and technology teams.
- Communicate application health, risks, incidents, and strategic initiatives to senior leadership.
- Collaborate with external payment networks, vendors, and clearing organizations.
- Java / J2EE
- UNIX / Linux
- Oracle SQL and DB2
- IBM MQ
- NDM / Connect:Direct
- Web Services (SOAP/REST APIs)
- CA7 Scheduling
- Elastic Search
- OBIEE / Oracle Analytics Server (OAS)
- Java-based microservices
- OpenShift Container Platform (OCP)
- MongoDB
- Kafka
- IBM MQ
- Application monitoring and alerting tools
- Log analysis and observability platforms
- Performance tuning and capacity planning
- Incident, problem, and change management processes
- Lead geographically distributed support and engineering teams.
- Drive operational excellence and service reliability.
- Mentor team members and develop payment‑domain expertise.
- Manage vendor relationships and technology roadmaps.
- Handle executive communication during critical incidents and major initiatives.
- Champion automation, modernization, and continuous improvement initiatives.
PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
- Manages development projects, development teams and application support functions.
- Oversees multiple application programming and analysis projects including development, installation, and maintenance of application programs.
- Monitors and maintains adherence and compliance to quality standards on an ongoing basis.
- Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
- Analyzes applications to ensure that all systems that are developed meet business needs and specifications.
- Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
- Include Intentionally – Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values – Role models our values with transparency and courage.
- Enable Change – Takes action to drive change and innovation that will transform our business.
- Achieve Results – Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best – Raises the bar with every talent decision and guides the achievement of all employees and customers.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.
Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Site Reliability Engineering, Software Solutions, User Experience (UX) Design
Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing
Roles at this level typically require a university / college degree, with 5+ years of industry‑relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
Base Salary: $100,100.00 – $204,490.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Generally, this opening is expected to be posted for two business days from 07/14/2026, although it may be longer with business discretion.
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part‑time employees, visit pncthrive.com.
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in hiring practices.
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