Software Engineering Manager, Cloud Applications

ISO New England Inc.; Holyoke, Northern (MA, KY); Hybrid; USD 168,000 - 199,000; Full time

Benefits offered by this job

Relocation assistance

Performance bonus

Health insurance

401(k) with match

Tuition reimbursement

Wellness program

Onsite gym

Flexible hours

Café coffee

Job summary

ISO New England Inc. is seeking an experienced Software Engineering Manager to oversee design, development and maintenance of our public website, SSO and enterprise platform applications.

You will manage a team of engineers, drive on-time delivery, and participate hands-on when needed. You will provide strategic direction, lead DevOps and CI/CD efforts, and ensure production health with monitoring and rapid troubleshooting.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 7+ years in software development with at least 2 years in leadership.
• 3+ years AWS services (EKS, IAM, S3, ECS, Lambda, DynamoDB).
• 3+ years containerization with Docker, Kubernetes.
• Knowledge of CI/CD pipelines and automated deployment.
• Ability to work outside standard hours.
• Desirable: AWS certifications.

Responsibilities

• Architect and design solutions using AWS services EKS, IAM, ECS, S3, RDS, Lambda, API Gateway, DynamoDB.
• Lead engineering teams to build high quality web applications with Java, SQL and front-end tech.
• Lead DevOps for CI/CD pipelines and infrastructure automation.
• Develop end-to-end monitoring, logging, and alerting for production health.
• Lead 24/7 on-call rotation for mission-critical apps.
• Troubleshoot issues to minimize downtime and maintain reliability.
• Distribute knowledge to ensure broad technical capability.
• Keep team skills current and promote IT tenets.
• Communicate updates with stakeholders and customers.

Skills

AWS

Kubernetes

Java

SQL

Leadership

CI/CD

DevOps

Education

Bachelor's degree in Computer Science or related field

Tools

Docker

Job description

We are seeking an experienced Software Engineering Manager with experience in AWS, Cloud Native Technologies, Kubernetes, Java, and SQL. In this role, you will be responsible for overseeing the design, development and maintenance of our public website, SSO and enterprise platform applications. You will be managing a team of talented software engineers and ensuring the successful delivery of projects on time and within budget. In addition to providing strategic direction and team leadership, you will also engage directly with the technology when needed. The ideal candidate thrives in an environment where they can actively contribute through hands‑on development and play a key role in diagnosing and resolving production issues. They also have a strong technical background, excellent leadership skills, and a passion for innovation.

What we offer you:

• Hybrid work environment - 3 days/week onsite
• Distance-based relocation assistance available
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Free coffee at our onsite café
  • Flexible work hours
  • Employee Business Networks
• A stable, mission-driven workplace where your impact truly matters

How you will make an Impact

• Architect and design solutions using various AWS Services EKS, IAM, ECS, S3, RDS, Lambda, API Gateway, DynamoDB.
• Lead talented engineering teams to build high quality and resilient web applications using java, SQL and front-end technologies following agile methodologies such as scrum and Kanban.
• Lead DevOps engineers in building state of the art CI/CD pipelines following industry best practices for automating infrastructure provisioning, configuration management, and application deployment.
• Develop end to end solutions to implement monitoring, logging, and alerting solutions for proactive system health monitoring and troubleshooting.
• Lead 24/7 on‑call rotation in supporting mission critical applications in production
• Troubleshoot and resolve issues in a timely manner to minimize downtime and ensure service reliability.
• Ensure all applications can be supported by all team members and key technical expertise is not concentrated amongst a small subset of staff.
• Keep team’s skills up to date to contend with the Digital Transformation.
• Lead by example promoting core IT Tenets.
• Communicate effectively with stakeholders to provide updates on production issues and resolutions.
• Increase end‑user satisfaction by monitoring and promoting quality and building relationships with key customers.

What we are looking for

• Bachelor's degree in Computer Science, Engineering, or related field
• 7+ years of experience in software development, with at least 2 years in a leadership or management role
• 3+ years’ experience with AWS services (e.g., EKS, IAM, S3, ECS, Lambda, DynamoDB)
• 3+ years’ experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Knowledge of CI/CD pipelines and automated deployment processes
• Ability to work outside of standard business hours as needed
• Desired not required:
  • Experience working in a DevOps environment
  • AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified Developer)

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

The expected salary range for this position is $168,000 - $199,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.

#LI-HYBRID