Software Engineer, Staff

Surepoint; United States; Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Life, Disability Insurance

Health Savings Accounts

401K with match

Paid Time Off

Employee Assistance Program

Summer Flex Fridays

Job summary

SurePoint Technologies is seeking an experienced Staff Software Engineer to provide technical leadership for our next-generation product that accelerates law firm performance. You will shape technical direction, raise the bar for engineering craft, and mentor peers while partnering with leadership and product to deliver priorities.

This role focuses on scalable, reliable platforms, incident remediation, and elevating engineering capabilities.

Qualifications

• Design and build high-quality web apps and distributed systems at scale.
• Experience with automated testing across the software lifecycle.

Responsibilities

• Lead cross-team technical initiatives with platform-wide impact.
• Set engineering standards and oversee architecture reviews.
• Translate business goals into technical strategy with leadership teams.
• Promote AI-assisted development practices and maintain quality.
• Evaluate and adopt new technologies to improve productivity and reliability.
• Write and review production-grade code and mentor peers.
• Own incident response and systemic remediation.
• Identify and mitigate scalability, performance, and security risks.
• Mentor engineers and elevate technical capabilities.

Skills

Distributed systems

Mentoring

Communication

Architectural design

Security best practices

Education

Bachelor’s degree in Computer Science or related field

Tools

AWS

GCP

Ember.js

Claude Code

GitHub Copilot

OpenTelemetry

Honeycomb

Datadog

Job description

SurePoint® Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration.

With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We’re passionate about building tools that reduce administrative work – so our customers can focus on what matters most: serving their clients.

Job Overview

SurePoint Technologies is seeking an experienced Staff Software Engineer to provide technical leadership for our next-generation product that accelerates law firm performance. This is a high-impact individual contributor role for an engineer who excels at solving complex, ambiguous technical problems. You will help shape the technical direction, raise the bar for engineering craft, and mentor peers, all while partnering closely with engineering leadership and product to deliver on our priorities. Success in this role looks like consistently elevating the technical capability of the teams you work with and delivering complex initiatives that measurably improve our platform's scalability, reliability, and performance.

Key Responsibilities

• Lead the design and delivery of complex, cross-team technical initiatives that have a significant platform-wide impact.
• Set technical direction and establish engineering standards adopted across multiple teams, leading architecture and design reviews to ensure solutions are scalable, secure, and maintainable.
• Partner with engineering leadership, product management, and other technical leaders to translate business goals into sound technical strategy, providing technical context that informs roadmap and prioritization decisions.
• Drive adoption of AI-assisted and agentic software development practices across the team, establishing the standards, review practices, and guardrails that keep quality, security, and maintainability high as velocity increases.
• Drive the evaluation and adoption of new technologies, frameworks, and tools that improve developer productivity and system quality.
• Write and review production-quality code, remaining hands-on with the codebase and setting the standard for technical excellence.
• Take part in incident response along with the broader team and own the technical follow-through (root cause analysis, systemic remediation, and the durable improvements that reduce future incidents).
• Identify and resolve systemic technical risks, surfacing scalability, performance, and security concerns before they become critical.
• Mentor and coach engineers, raising the technical capability and career trajectory of the broader engineering organization.

Qualifications

• Demonstrated ability to design and build high-quality, high-performance, highly available web applications and distributed systems at scale.
• Deep expertise in modern software architecture, including service-oriented architectures, event-driven systems, and web application design.
• Proven experience designing and implementing automated test strategies throughout the software development lifecycle, including unit, integration, and end-to-end testing, to ensure reliability and quality across complex workflows.
• Hands-on experience with modern AI tools and workflows (e.g., Claude Code, GitHub Copilot) to accelerate delivery, improve quality, support debugging, and scale team efficiency while maintaining technical ownership of outcomes.
• Practical experience with security and CI/CD best practices, deploying code to production frequently, safely, and reliably.
• Experience deploying, monitoring, and operating applications in cloud environments (e.g., AWS, GCP, Heroku) with automated deployment pipelines and modern observability tooling (e.g., OpenTelemetry, Honeycomb, Datadog).
• Strong track record of mentoring and elevating the technical skills of other engineers.
• Exceptional communication and collaboration skills, with the ability to influence technical decisions across teams without direct authority.
• A Bachelor’s degree in Computer Science, a related field, or equivalent industry experience.

Additional Qualifications

• Experience developing accounting or financial software.
• Familiarity with law firms, legal practice, and law firm billing and accounting.
• Familiarity with Ember.js.
• Prior experience operating in a technical leadership capacity without formal people management responsibility.

The anticipated base salary range for this position is $180,000 - $250,000 annually. The actual starting salary will be determined based on factors such as the candidate’s relevant skills and experience, the scope of the role, geographic location, and internal equity.

At SurePoint, we know our people are our greatest strength. That’s why we offer a comprehensive total rewards package – and we’re always evolving our benefits to support employee needs at every stage of life and career.

Benefits Include

• Flexible Spending Accounts
• Life, Short-term and Long-term Disability Insurance (employer paid)
• Health Savings Accounts
• 401K (immediately vested, employer match)
• Paid Time Off (Flexible PTO, holidays)
• Employee Assistance Program
• Summer Flex Fridays

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.

SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, physical or mental disability, veteran status, medical condition, or any other classification protected by law.