Software Engineer Sr lead

Pinnacle Group; Jacksonville (FL); Remote; USD 96,000 - 110,000; Full time

Job summary

PTR Global is seeking a Senior Mainframe Engineer in Jacksonville, FL (Remote). The role focuses on leading design, development, and production support for core retail banking deposit applications in a mainframe environment.

Deep expertise in IBM z/OS, JCL, CICS, TSO/ISPF, batch processing, and job scheduling is required along with strategic technical leadership. You will collaborate with technology and business teams to deliver reliable, scalable solutions, shape standards, and contribute to

Responsibilities

• Lead the design and development of IT applications and software programs, ensuring reliability and performance.
• Plan and coordinate complex software initiatives to meet milestones with precision.
• Apply expert-level knowledge to build efficient, maintainable mainframe solutions.
• Collaborate with stakeholders to translate needs into technical requirements.
• Conduct advanced debugging and resolve complex production issues to improve stability.
• Audit code for quality and performance and identify optimization opportunities.
• Contribute to standards and roadmaps aligned with business goals.
• Mentor team members and provide technical leadership across projects.
• Coordinate development, programming, and configuration of end-user applications and databases.
• Ensure cloud-related responsibilities are addressed where applicable.

Skills

Technical leadership

Production support

Incident management

Stakeholder collaboration

Mentoring

Tools

IBM z/OS

JCL

CICS

TSO/ISPF

Batch processing

Job scheduling

Job description

Software Engineer Sr lead
IT | Software Design/Developer Jacksonville , Florida Contract Nov 3, 2026

Position:

Senior Mainframe Engineer

Location:

Jacksonville, Florida [Remote]

Duration:

Contract

Job ID:

181066

Job Overview:

This Software Engineer Sr Lead role is a senior-level position focused on leading the design, development, and support of core retail banking deposit applications in a mainframe environment. The position requires deep expertise in IBM z/OS, JCL, CICS, TSO/ISPF, batch processing, and job scheduling, with a strong emphasis on production support, incident management, and strategic technical leadership. The engineer will work closely with stakeholders across technology and business teams to deliver reliable, scalable, and high-performing solutions, while also shaping standards, best practices, and long-term technology roadmaps.

Responsibilities:

• Lead the design and development of IT applications and software programs, ensuring adherence to internal quality, reliability, and performance standards.
• Plan, coordinate, and execute complex software development initiatives to achieve project milestones with a high level of precision and efficiency.
• Apply expert-level knowledge of programming languages and coding principles to build efficient, maintainable, and scalable software solutions.
• Collaborate with stakeholders to investigate, understand, and translate user needs and business objectives into technical requirements and solutions.
• Conduct advanced debugging and use sophisticated tools and techniques to identify, analyze, and resolve complex software issues, improving overall system stability.
• Audit code for quality and performance, performing detailed reviews to ensure compliance with coding standards and to identify optimization opportunities.
• Contribute to the formulation of software development standards, long-term plans, and technology roadmaps aligned with organizational goals and industry best practices.
• Consult on critical technical decisions, providing actionable insights and recommendations throughout the software development lifecycle.
• Coordinate the development, programming, and configuration of end-user applications, systems software, databases, and related components.
• Ensure that responsibilities related to cloud computing design, planning, management, maintenance, and support are effectively executed where applicable.
• Shape strategic direction by addressing complex technical challenges and driving the development of innovative, precedent-setting solutions.
• Manage or significantly contribute to large-scale, long-term projects, investigations, and analyses to resolve undefined or ambiguous problems.
• Develop new applications and enhancements while serving as a key resource for communicating policies, standards, and best practices across the organization.
• Operate with a high degree of autonomy, managing resources across functions and driving technological advancement within the domain.
• Provide advanced production support for IM, ST, and additional Deposits applications in a mainframe environment.
• Lead troubleshooting and resolution of complex production incidents and processing issues, ensuring timely restoration of services.
• Support batch processing, online systems, file transmissions, and application recovery procedures to maintain operational stability.
• Partner with clients, project teams, developers, and operations teams on implementations, enhancements, and issue resolution activities.
• Perform root cause analysis for recurring issues and drive corrective and preventive actions to reduce incident frequency and impact.
• Develop, maintain, and improve support, recovery, and operational documentation for assigned applications and processes.
• Participate in on-call support rotations and major incident response activities, providing leadership and technical expertise.
• Mentor team members, share knowledge, and serve as a subject matter expert for assigned applications and technologies.

Position:

Senior Mainframe Engineer

Location:

Jacksonville, Florida [Remote]

Duration:

Contract

Job ID:

181066

Job Overview:

This Software Engineer Sr Lead role is a senior-level position focused on leading the design, development, and support of core retail banking deposit applications in a mainframe environment. The position requires deep expertise in IBM z/OS, JCL, CICS, TSO/ISPF, batch processing, and job scheduling, with a strong emphasis on production support, incident management, and strategic technical leadership. The engineer will work closely with stakeholders across technology and business teams to deliver reliable, scalable, and high-performing solutions, while also shaping standards, best practices, and long-term technology roadmaps.

Responsibilities:

• Lead the design and development of IT applications and software programs, ensuring adherence to internal quality, reliability, and performance standards.
• Plan, coordinate, and execute complex software development initiatives to achieve project milestones with a high level of precision and efficiency.
• Apply expert-level knowledge of programming languages and coding principles to build efficient, maintainable, and scalable software solutions.
• Collaborate with stakeholders to investigate, understand, and translate user needs and business objectives into technical requirements and solutions.
• Conduct advanced debugging and use sophisticated tools and techniques to identify, analyze, and resolve complex software issues, improving overall system stability.
• Audit code for quality and performance, performing detailed reviews to ensure compliance with coding standards and to identify optimization opportunities.
• Contribute to the formulation of software development standards, long-term plans, and technology roadmaps aligned with organizational goals and industry best practices.
• Consult on critical technical decisions, providing actionable insights and recommendations throughout the software development lifecycle.
• Coordinate the development, programming, and configuration of end-user applications, systems software, databases, and related components.
• Ensure that responsibilities related to cloud computing design, planning, management, maintenance, and support are effectively executed where applicable.
• Shape strategic direction by addressing complex technical challenges and driving the development of innovative, precedent-setting solutions.
• Manage or significantly contribute to large-scale, long-term projects, investigations, and analyses to resolve undefined or ambiguous problems.
• Develop new applications and enhancements while serving as a key resource for communicating policies, standards, and best practices across the organization.
• Operate with a high degree of autonomy, managing resources across functions and driving technological advancement within the domain.
• Provide advanced production support for IM, ST, and additional Deposits applications in a mainframe environment.
• Lead troubleshooting and resolution of complex production incidents and processing issues, ensuring timely restoration of services.
• Support batch processing, online systems, file transmissions, and application recovery procedures to maintain operational stability.
• Partner with clients, project teams, developers, and operations teams on implementations, enhancements, and issue resolution activities.
• Perform root cause analysis for recurring issues and drive corrective and preventive actions to reduce incident frequency and impact.
• Develop, maintain, and improve support, recovery, and operational documentation for assigned applications and processes.
• Participate in on-call support rotations and major incident response activities, providing leadership and technical expertise.
• Mentor team members, share knowledge, and serve as a subject matter expert for assigned applications and technologies.

Qualifications:

• 7+ years of experience supporting banking or financial applications in a mainframe environment.
• Strong hands-on knowledge of IBM z/OS, JCL, CICS, TSO/ISPF, batch processing, and job scheduling tools.
• Proven experience with production support, incident management, and application recovery in mission-critical environments.
• Background in retail banking deposits, savings accounts, or core banking systems; prior experience with FIS is a strong plus.
• Demonstrated ability to troubleshoot complex technical issues and perform detailed root cause analysis.
• Excellent analytical and problem-solving skills with a focus on stability, performance, and risk mitigation.
• Strong verbal and written communication skills, with the ability to work effectively with technical and non-technical stakeholders.
• Ability to work independently with minimal supervision while collaborating across cross-functional teams.
• Experience leading or mentoring other engineers and contributing to technical standards and best practices.
• Comfort working in a fast-paced, production-focused environment with on‑call and major incident responsibilities.

About PTR Global:

PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range:

$70/hr- $80/hr

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at [phone]. To report any concerns, please email us at [e-mail]
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