Software Engineer - Product

Fuku; New York (NY); On-site; USD 150,000 - 250,000; Full time

Job summary

Fuku in New York City is seeking a product-minded Software Engineer who blends engineering excellence with strong product thinking. You will own features end-to-end—from backend services to AI-driven user experiences—and work closely with Product, Customer Success, and GTM teams to ship impactful solutions.

You will thrive in a fast-paced, in-office NYC culture, delivering scalable, reliable software that improves customer engagement and drives revenue.

Qualifications

• 2–8 years of full-stack experience
• Strong product mindset with customer focus
• Experience owning features end-to-end across backend and frontend
• Ability to work cross-functionally with non-engineering teams
• Comfortable in fast-paced startup environments

Responsibilities

• Own feature development end-to-end, including backend, frontend, and AI-driven workflows
• Convert customer feedback into rapid iterations and feature improvements
• Collaborate with Product, Customer Success, and GTM teams
• Maintain high code quality with testing and reliability practices
• Navigate changing requirements with autonomy and prioritization
• Build scalable systems powering AI-driven customer engagement

Skills

Full-stack engineering

Product mindset

Cross-functional collaboration

AI/LLMs familiarity

End-to-end ownership

Testing & reliability

Job description

Software Engineer – Product

Location: New York (HQ – In‑Person)

Type: Full‑Time

Compensation: $150,000–$250,000

Equity: Competitive

Visa: Not Available

Experience: 2–8 years (4–8 preferred)

About Client

Client is revolutionizing customer engagement for home service companies through AI‑powered conversational agents. These agents handle high‑value inbound calls, booking jobs, qualifying leads, and driving revenue with speed and consistency that surpasses human call centers. In less than two years, The Company has grown to 50 employees and is backed by a dynamic, in‑office NYC culture. Operating in a $500B+ market where 85% of missed calls result in lost customers, The Company is building the leading platform for AI‑driven customer engagement. The company serves major home service brands and plans to quadruple its headcount in 2025, offering engineers immediate visibility and impact.

• Stage: Series A
• Team Size: ~50
• Industry: AI Tools / Customer Engagement
• Founded: 2023

Role Summary

Client seeks a Product‑minded Software Engineer who excels at the intersection of engineering, product thinking, and rapid iteration. This is a fully in‑person role based in NYC. You will own features end‑to‑end, from backend services to AI‑powered user experiences, and collaborate closely with Product, Customer Success, and GTM teams. Your work will directly influence the core product used by thousands of customers daily. This role is ideal for someone who values impact over simply shipping code.

Responsibilities

• Own feature development end‑to‑end, including backend services, frontend experiences, and AI‑driven workflows
• Convert customer feedback into rapid iterations and feature improvements
• Collaborate closely with Product, Customer Success, and GTM teams
• Maintain high code quality with strong testing, monitoring, and reliability practices
• Navigate changing requirements with autonomy and strong prioritization
• Build scalable systems powering AI‑driven customer engagement

Requirements

• 2–8 years full‑stack engineering experience (4–8 preferred)
• Familiarity with AI, LLMs, or AI‑assisted systems (or eagerness to learn quickly)
• Strong product mindset with a focus on impact and customer experience
• Experience owning features end‑to‑end across backend and frontend
• Comfortable working cross‑functionally with non‑engineering teams
• High code quality standards and a strong reliability mindset
• Thrives in fast‑paced, high‑energy startup environments
• Must work in‑person in NYC, full‑time
• Bonus: startup, hacker, or founder background

Benefits & Perks

• Opportunity to work on AI‑powered conversational agents in a massive, under‑served market
• Direct visibility and immediate product impact
• High‑energy, collaborative, in‑office NYC culture
• Join a fast‑growing team scaling 4× in 2025
• Chance to influence product direction and customer‑facing experiences

Green Flags

• Strong academic or project background (top schools helpful but not required)
• Evidence of delivering high‑impact product outcomes
• Startup, hacker, or founder experience
• Proven success in fast‑paced, high‑growth environments
• Fast learner in AI/LLMs
• Low ego, collaborative, high‑energy personality

Red Flags

• Frequent job hopping (every 1–2 years)
• Significant unexplained employment gaps
• Average academic background with no exceptional experience
• Lack of ownership of end‑to‑end or product‑critical projects
• Mostly contracting roles without deep product involvement

Interview Process

1. Pending Approval
2. Application Review
3. Initial Screen
4. Technical Screen
5. Onsite
6. Founder Screen
7. References
8. Offer
9. Hired

Biggest Note

Candidates with experience in big tech, AI expertise, and strong fundamentals (smart / from top university) are almost certain to be shortlisted.