Software Engineer (PDLC Tooling + Automation)

Bloomerang; United States; Remote; USD 101.000 - 168.000; Vollzeit

Benefits dieser Stelle

Health insurance and wellness benefits

401(k) match

Generous PTO and holidays

Equipment shipped to your door

Zusammenfassung

Bloomerang is seeking a Software Engineer for PDLC Tooling and Automation to build integrations and automations across Jira, GitHub, Notion, Figma, Pendo, and data platforms. You will craft a product knowledge layer and internal AI-enabled deliverables for Marketing, Enablement, Sales and Customer teams.

You'll report to the Sr. Manager, PDLC Operations and rapidly translate direction into working tools, iterating with users to refine approaches while ensuring secure, auditable workflows and

Qualifikationen

• Experience integrating Jira, GitHub, Notion, Figma, Pendo and data platforms.
• Strong API, data pipeline, and security fundamentals.
• Experience with AI tooling, LLMs, and agent harnesses.
• Ability to translate partner needs into practical tools and workflows.
• Comfortable working with cross-functional teams and non-technical partners.
• Knowledge of SOC 2 and data governance practices.

Aufgaben

• Build capture and classification steps from Jira, GitHub, Notion, Figma, Pendo and data platforms.
• Design and maintain a product knowledge repository with versioned, sourced content.
• Create role-scoped delivery through internal AI harness for multiple teams.
• Automate go-live checklists, release notifications, and status roll-ups.
• Prototype quickly, test with users, and iterate based on feedback.
• Extend internal apps/dashboards on Replit for planning and metrics.
• Develop AI-assisted workflows and Slack bots to answer in-flight questions.
• Collaborate with Product, Engineering, PM, Analytics, GTM teams to build tools.
• Build securely with access controls, auditability, and SOC2 considerations.
• Document everything for support and maintenance.

Kenntnisse

REST APIs

Webhooks

Git workflows

AI tooling

Collaboration

Communication

Ausbildung

BS in Computer Science or equivalent

Tools

Salesforce

Gainsight

Intercom

Pendo

BigQuery

Databricks

Jobbeschreibung

Software Engineer (PDLC Tooling + Automation)

Remote, US

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

As a Software Engineer on Bloomerang's PDLC Operations team, you will build the internal integrations and automations that connect how we build product with the teams who bring it to customers. With our AI-driven product development lifecycle, we ship faster than ever, and the handoffs to Marketing, Enablement, Sales, and our Customer teams have to keep up. Your job is to build the product knowledge layer that gives those teams the context and content they need, when they need it.

You’ll report to the Sr. Manager, PDLC Operations, who sets the direction for our PDLC systems, and you’ll turn that direction into working tools quickly. You’ll build a version, put it in front of users, keep what works, and throw out what doesn’t.

What You Will Do

• Build the capture and classification steps that take content from Jira, GitHub, Notion, Figma, Pendo, and our data platforms such as BigQuery and Databricks, and promote only what partner teams need
• Design and maintain a product knowledge repository with typed, sourced, and versioned content that keeps verified facts, decisions, ideas, and internal-only detail apart
• Design and build role-scoped delivery through our internal AI harness, so Marketing, Sales, Enablement, and Customer teams get launch messaging, battlecards, help content, and training from verified sources, including inside the tools they already use, such as Salesforce, Gainsight, and Intercom
• Automate repetitive PDLC work, such as go-live checklists, release notifications triggered by deploys and feature flag changes, and status roll-ups, so program and product managers can spend their time on decisions instead of coordination
• Prototype several approaches quickly, test them with the people who will use them, and iterate or discard based on what you learn
• Extend and improve our internal apps and dashboards built on tools such as Replit, including portfolio and capacity planning and delivery health metrics
• Build AI-assisted workflows, Claude skills, and Slack bots that answer questions about work in flight from the product knowledge repository
• Work with Product, Engineering, Program Management, Product Analytics, and go-to-market teams to understand their needs and turn them into simple tools
• Build securely and responsibly, respecting access controls, data handling standards, and audit requirements such as SOC 2 traceability between code and work items
• Document what you build so others can use, support, and maintain it

What You Need to Succeed

• Comfortability working with REST APIs, webhooks, and authentication for third-party tools
• Solid software engineering fundamentals, including testing, debugging, and Git-based workflows with code review
• Hands-on experience with AI coding tools and LLMs, such as Claude Code, and the ability to build and use agent harnesses and automated workflows to build and iterate quickly
• A bias toward shipping: you're happy to build a quick first version, learn from it, and start over without attachment when a better approach appears
• Curiosity about how teams work, and the habit of understanding the problem before building the solution
• Clear communication with non-technical partners, including explaining tradeoffs in plain language
• Effective collaboration with a manager who owns the vision, while bringing your own ideas and pushing back when something won't work
• Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.
• Experience with content models, metadata, or knowledge graphs, and with provenance and versioning of content in Git

Nice to Haves But Not Required

• Experience with LLM-assisted classification, and evaluation of AI answer quality
• Familiarity Atlassian, GitHub, Notion, or Slack APIs; Salesforce, Gainsight, Intercom, or Pendo APIs
• Previous experience with MCP servers; Replit; or SQL and data warehouses (BigQuery, Databricks, etc)

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.

Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!

401k
You'll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation
The salary range for this position is $100,700 - $167,800. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws

Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Accommodations
Applicants who require accommodations may contact [e-mail] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

We use artificial intelligence (AI) tools to identify candidates, screen, assess and rank applications, and support interviews and interview note-taking. People meaningfully review screening and rejection decisions and make all hiring decisions. For questions or to request an accommodation or alternative selection process, please contact our recruiting team.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Bloomerang’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.