Software Engineer Lead-Application Support/Payment Processing

PNC; Franklin (OH); On-site; USD 95,000 - 158,000; Full time

Job summary

PNC is seeking a Software Engineer Lead for the Lending Payments SRC Team. This in-office role is based in one of several listed cities and requires strong leadership and engineering skills to support critical payment-processing services.

The role emphasizes collaboration across application owners, infrastructure, cybersecurity, and operations to maintain platform stability and drive improvements. A university degree with 3+ years of relevant experience is expected.

Qualifications

• University degree and 3+ years of relevant experience.
• Experience in leadership as a technical lead is preferred.
• Familiarity with enterprise payment or financial systems.

Responsibilities

• Creates and leads the technical design and development of software solutions.
• Proposes and designs software to address complex business needs; prepares documentation.
• Facilitates complex problem resolution and provides technical guidance to colleagues.
• Reviews coding, testing, and documentation of software and ensures best practices.
• Applies modern principles and tools to advance business initiatives and capabilities.

Skills

Agile Methodology

Application Software Support

Cloud Computing

Code Reviews

DevOps

Payments Domain

Project Management

Software Development

Education

Bachelors

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Lead within PNC’s Lending Payments SRC Team organization, you will be based in an office located in any of the following cities: Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Farmers Branch, TX, Denver, CO, Miamisburg, OH, Jacksonville, FL, Phoenix, AZ. This is an in office position.

The SRC (Site Reliability Center) is a 24/7 operation which may include resolving critical systems issues during off hours.

Critical needed experience/skills

• Application support and production operations for enterprise payment or financial systems preferred.
• Or other enterprise based critical systems supporting customer activities.
• Leadership qualities preferred as a technical lead.

The Lending Payments SRC Team is responsible for supporting and improving critical payment-processing services and associated security controls. Team members partner with application owners, infrastructure teams, cybersecurity, and operational stakeholders to maintain platform stability, remediate risks, manage privileged-account compliance, investigate incidents, and drive service improvements. The role requires strong technical troubleshooting skills, operational discipline, and the ability to work across multiple technology domains in a highly regulated financial-services environment. This team also supports governance activities related to privileged access management, account discovery, compliance remediation, and secure operational practices.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Creates and leads the technical design and development of software solutions.
• Proposes & designs software solutions to address complex business needs. Prepares technical and procedural documentation required.
• Facilitates complex problem resolution.
• Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software.
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Agile Methodology
• Application Software Support
• Applications Support
• Cloud Computing
• Code Reviews
• Debugging
• DevOps
• Payments Domain
• Project Management
• Requirements Analysis
• Software Development
• System Designs
• Technical Designs

Competencies

• Application Delivery Process
• Application Design
• Architecture
• Application Development Tools
• Application Testing
• Packaged Application Integration
• System Development Life Cycle
• Technical Troubleshooting

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $94,875.00 - $158,125.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/25/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in