Software Engineer, Intern

Pylon Labs

San Francisco (CA)

On-site

USD 31,000 - 47,000

Part time

14 days+

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Benefits offered by this job

Commuter benefits

Parental leave

14 company holidays + unlimited PTO

Annual offsite

Lunch, dinner, and snacks at the офис

Fitness stipend

Job summary

Pylon Labs in San Francisco is offering a paid internship for students pursuing a BS or MS in computer science or engineering, graduating between December 2026 and Summer 2028. You will build features for post-Sales roles, collaborate with senior engineers, and ship prototypes in an agile, non-waterfall environment.

You’ll gain hands-on experience with React, Golang, GraphQL, and AWS, work closely with PMs and designers, and have strong autonomy to own projects end-to-end.

Qualifications

Pursuing a BS/MS in CS/engineering with graduation between 2026 and 2028.
Growth mindset and openness to feedback.
SF location or willingness to relocate for Summer 2027 internship.
Bonus: relevant internships or side projects with product features.
Bonus: startup experience and ability to navigate ambiguity.

Responsibilities

Build features for post-sales roles to improve efficiency with AI.
Prototype, iterate, and ship quickly in a non-waterfall environment.
Own tasks end-to-end with autonomy and project management.
Collaborate with PMs, designers, and senior engineers.
Work with a strong technical team from top startups.

Skills

Pursuing degree in CS/engineering

Graduating 2026–2028

Growth mindset

Strong full-stack fundamentals

Education

Bachelor's or Master's in CS/Engineering

Tools

React

Golang

GraphQL

AWS

Job description

Pylon — the agentic support platform purpose-built for B2B.

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

We're backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon. We're also featured on the Enterprise Tech 30 List.

What You'll Do

Build features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI
Build prototypes, work independently, iterate quickly, and ship fast
Have high autonomy, own things end to end, and project manage your own work
Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way
Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta

What We’re Looking For

You are pursuing a bachelor’s or master’s degree in computer science, engineering, or another related field and are graduating between December 2026 and Summer 2028.
You have a growth mindset, want to constantly improve, and want to receive feedback
You're in SF or you're willing to relocate (the internship will take place in Summer 2027)
(Bonus) You have relevant internship experience or side projects building product features and a demonstration of strong full-stack fundamentals
(Bonus) You have interned at high-growth startups and can navigate ambiguous environments.
(Bonus) You highly leverage AI for software development and can juggle multiple workstreams at the same time.
(Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS).