Software Engineer II, Onsite Customer Growth

Attentive; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Attentive is seeking a Software Engineer to enhance their onsite growth products in New York City. You'll design and develop scalable backend services and collaborate closely with product, design, and data teams to drive impactful customer outcomes.

This role focuses on building systems that improve user experience and performance, anticipating future needs and ensuring system reliability. Join us to work with leading brands and help create personalized experiences.

Qualifications

• Experience in designing and developing scalable backend services.
• Familiarity with APIs and user-facing product capabilities.
• Ability to collaborate closely with cross-functional teams.

Responsibilities

• Design, build, and evolve scalable backend services and APIs.
• Collaborate on new features and platform improvements.
• Develop intelligent, data-driven capabilities for users.
• Anticipate future product needs and design solutions.
• Improve system observability, resiliency, and performance.

Skills

Backend engineering

API development

Full-stack engineering

Collaboration with product and design

Job description

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the#1provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index !

About the Role

The Onsite Customer Growth team develops features that help Attentive’s customers grow through personalized experiences built directly on their websites. We focus on increasing list growth through investments in creative capabilities, experimentation, and AI-driven optimization. Our team builds the systems and product experiences that power onsite engagement for millions of users and help brands convert more visitors into subscribers and customers.

We’re looking for a Software Engineer to help the design and development of the products and platform capabilities behind Attentive’s onsite growth experiences. This role can be oriented toward backend or full-stack engineering, depending on your strengths, but in either case you’ll be expected to own meaningful technical decisions, build scalable systems, and collaborate closely with product, design, data, and AI partners to deliver high-impact customer outcomes.

What You’ll Accomplish

• Design, build, and evolve scalable backend services, APIs, and user‑facing product capabilities that power Attentive’s onsite growth products.
• Serve as the technical collaborator for new features and platform improvements, making thoughtful tradeoffs around reliability, performance, maintainability, and speed of execution.
• Partner closely with product, design, AI, and data teams to develop intelligent, data-driven capabilities that improve performance and user experience for customers and end users.
• Anticipate future product and platform needs, and proactively design solutions that support team growth, product expansion, and increasing scale.
• Improve system observability, resiliency, and performance to ensure our onsite experiences remain fast, reliable, and effective.