Software Engineer II – Consumer Experience (Full-Stack)

SupportFinity™; New York (NY); Hybrid; USD 165,000 - 200,000; Full time

Benefits offered by this job

Growth opportunities

Competitive compensation

Flexible time off

401k + health benefits

Job summary

StubHub is hiring a Software Engineer II – Consumer Experience (Full-Stack) to build high-scale consumer features across UI, APIs, and services. You will own projects from ambiguous problem statements through production rollout, shipping experiments and AI-powered capabilities at scale.

The role is hybrid (3 days in office/2 days remote) in New York, NY or Century City, CA, with a focus on performance, reliability, and business impact across a global marketplace.

Qualifications

• 3–5 years of experience building and shipping real production systems.
• Owned meaningful product features end to end, from problem to launch and iteration.
• Experience across frontend and backend systems; full stack preferred.

Responsibilities

• Design and build high-scale consumer features used by millions.
• Own projects from ambiguous problem to production rollout.
• Work across frontend and backend systems to deliver complete outcomes.
• Ship AB experiments and iterate from real user behavior.
• Integrate AI-powered capabilities into user-facing product flows.
• Partner with product, design, and data as an equal stakeholder.
• Continuously improve performance, reliability, and scalability.

Skills

Full stack

Frontend

Backend

AI integration

Job description

Software Engineer II – Consumer Experience (Full-Stack)

StubHub | Posted Mar 1

Full-time

New York

Negotiable

Unknown

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is rebuilding the global marketplace for live experiences with AI embedded into how we discover, personalize, price, and convert. We are hiring a high agency, product minded Software Engineer II who wants real ownership across the stack and direct impact on millions of fans.

This is not a narrow frontend role. This is not a backend ticket queue role. This is for engineers who want leverage. Engineers who are comfortable moving between UI, APIs, services, experimentation frameworks, and data informed iteration to ship meaningful product improvements fast.

Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA

About The Team

The Consumer Experience organization owns the most critical surfaces of StubHub:

• Event discovery and search
• Personalization and recommendations
• Merchandising and pricing surfaces
• Conversion and checkout flows
• Web and mobile user experience

We operate in a bottom up, high talent density environment where engineers are expected to shape product direction, run experiments, and move business metrics.

We ship constantly. We measure everything. We iterate fast.

What You'll Do

• Design and build high scale consumer features used by millions
• Own projects from ambiguous problem statement to production rollout
• Work across frontend and backend systems to deliver outcomes, not partial solutions
• Ship A B experiments and iterate based on real user behavior
• Integrate AI powered capabilities into user facing product flows
• Partner deeply with product, design, and data as an equal stakeholder
• Continuously improve performance, reliability, and scalability

You will have meaningful autonomy and accountability. Your work will influence engagement, conversion, and revenue across a global marketplace.

What You've Done

• You likely have 3 to 5 years of experience building and shipping real production systems
• You have owned meaningful product features end to end, from ambiguous problem definition through design, implementation, launch, and iteration
• You have worked across the stack and are comfortable contributing to both frontend and backend systems. Full stack experience is strongly preferred
• You have shipped consumer facing features and understand how performance, UX, and reliability directly impact user behavior
• You have run experiments or contributed to A B testing frameworks and can tie engineering decisions to measurable business outcomes
• You have designed systems that scale and can articulate tradeoffs around performance, reliability, and maintainability
• You have demonstrated the ability to quickly learn new technologies, frameworks, or domains and apply them effectively
• You have operated in environments with high ownership, high expectations, and fast shipping velocity

What We Offer

• Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
• Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$165,000—$200,000 USD

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

For California Residents: California Job Applicant Privacy Notice found here

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

About the company

StubHub