Software Engineer, Forward Deployed

Triwill Group; San Francisco, Northern (CA, KY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Ramp is seeking a Software Engineer, Forward Deployed, to tackle the hardest problems between Ramp and the world’s largest, most complex companies. Join the Core FDE team and interact directly with customers to understand pain points, shape product decisions, and build agents that extend Ramp's capabilities.

You will collaborate across teams to close deals, activate customers, and expand Ramp’s value, while shipping high-quality software at scale in a fast-paced environment.

Qualifications

• 3+ years of software engineering experience.
• Extensive experience building with and for agents.
• Track record of shipping high-quality products at scale.
• Comfort and excitement to be customer-facing.
• Desire to work in a fast-paced environment, continuously grow, and master your craft.

Responsibilities

• Deliver end-to-end software solutions for Ramp’s largest customers and advance product capabilities.
• Collaborate with Sales, Solutions, Customer Success, and Account Management to ensure customer value and adoption.
• Drive core product engineering roadmap within the embedding model and develop deep domain expertise.

Skills

Software engineering

Agent development

Customer-facing

Problem solving

Job description

ABOUT RAMP

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

ABOUT THE ROLE

As a Software Engineer, Forward Deployed, you’ll solve the hardest problems standing between Ramp and the world’s largest and most complex companies — shaping and shipping the product capabilities that unlock our growth upmarket. You'll be part of our Core FDE org, which is an agent-first, high-pace, customer-facing engineering team. On FDE, you will interact directly with customers and deliver solutions end to end — understanding pain points, shaping product decisions, and building agents that autonomously expand Ramp's capabilities.

Check out our Engineering Blog https://engineering.ramp.com/ and FDE post https://engineering.ramp.com/post/forward-deployed-engineering for more context on our work!

WHAT YOU’LL DO

• Deliver software end to end that meet the needs of our largest customers — understanding user pain points, scoping product specs, and building agents that autonomously implement solutions.
• Collaborate closely with Sales, Solutions, Customer Success, and Account Management to close deals, activate customers, and expand the value Ramp provides over time.
• Drive the core product engineering roadmap through our embedding model — specializing within a core product area to develop deep domain expertise and make prioritization calls on when to build a custom solution vs. accelerate a broader initiative.

WHAT YOU NEED

• 3+ years of software engineering experience preferred
• Extensive experience building with and for agents
• Track record of shipping high-quality products at scale
• Comfort and excitement to be customer-facing
• Desire to work in a fast-paced environment, continuously grow, and master your craft

BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend

UNITED STATES

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• 401(k), including employer match on contributions made while employed by Ramp
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation expense coverage to NYC or SF (if needed)

CANADA

• Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
• Employee Assistance Program and virtual care through Lumino Health

UNITED KINGDOM

• Private medical insurance through Freedom Elite
• Virtual GP and at-home care via eMed x Livi
• Workplace pension through Penfold, with salary sacrifice option
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

OTHER NOTICES

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice