Software Engineer- CH- AXS

AEG WORLDWIDE; Charlotte (NC); On-site; USD 92,000 - 115,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid holidays, vacation and sick time

Company paid basic life insurance

401k Plan with employer match of 3%

Job summary

AEG WORLDWIDE is seeking a Software Engineer to join the carbonhouse team in Charlotte, NC. This role involves designing scalable backend systems and integrating AI capabilities into production software.

The ideal candidate has strong programming experience, familiarity with cloud platforms, and a passion for building reliable systems. The position offers a competitive salary between $92,000 and $115,000 and a bonus eligibility. Comprehensive benefits include medical, dental, and paid time off.

Qualifications

• Strong programming experience in one or more languages (Python, JavaScript/TypeScript, PHP, Go).
• Experience building and maintaining backend systems and APIs.
• Familiarity with cloud platforms such as AWS, Google Cloud, or Azure.

Responsibilities

• Design, build, and maintain scalable backend systems and APIs.
• Integrate AI/ML capabilities into applications.
• Develop and optimize data pipelines for AI workflows.

Skills

Programming languages (Python, JavaScript/TypeScript, PHP, Go)

Backend systems and APIs

Cloud platforms (AWS, Google Cloud, Azure)

Databases (SQL and/or NoSQL)

Software design principles

AI APIs integration

Prompt engineering

Embeddings and vector search

Tools

Docker

Kubernetes

Job description

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events and work to improve the fan experience through technology and innovation. AXS is seeking a Software Engineer to join the carbonhouse team in Charlotte, NC, focused on integrating AI capabilities into production software.

What You’ll Do

• Design, build, and maintain scalable backend systems and APIs
• Integrate AI/ML capabilities into applications (LLMs, embeddings, classification, etc.)
• Develop and optimize data pipelines for AI workflows
• Implement retrieval-augmented generation (RAG) and context‑aware systems
• Evaluate and integrate third‑party AI tools and services
• Improve system performance, reliability, and cost efficiency
• Write clean, maintainable, and well‑tested code
• Collaborate with cross‑functional teams to ship AI‑powered features
• Contribute to architecture decisions and technical direction

Required Skills

• Strong programming experience in one or more languages (Python, JavaScript/TypeScript, PHP, Go)
• Experience building and maintaining backend systems and APIs
• Familiarity with cloud platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure
• Experience working with databases (SQL and/or NoSQL)
• Understanding of software design principles and system architecture
• Familiarity with integrating AI APIs such as OpenAI or Anthropic
• Basic understanding of:
• Prompt engineering
• Embeddings and vector search
• Model limitations and evaluation

Bonus Skills

• Experience building AI‑powered applications in production
• Familiarity with vector databases (Pinecone, Weaviate)
• Experience with frameworks such as LangChain or LlamaIndex
• Knowledge of machine learning fundamentals (training, fine‑tuning, evaluation)
• Experience with containerization (Docker) and orchestration (Kubernetes)
• Exposure to event‑driven or streaming architectures
• Frontend experience (React, Next.js) is a plus but not required

How You Work

• Strong problem‑solver with attention to detail
• Curious about emerging AI technologies and eager to experiment
• Comfortable working in evolving, fast‑paced environments
• Focused on building reliable, production‑ready systems
• Communicates clearly with both technical and non‑technical teammates

Example Projects

• Building APIs that power AI‑driven features (chat, summarization, recommendations)
• Implementing a RAG pipeline for internal or customer‑facing search
• Creating services that orchestrate LLM workflows or agents
• Optimizing latency and cost of AI inference in production
• Developing tools to evaluate and monitor model performance

Pay Scale: $92,000-$115,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits

• Medical, dental and vision insurance
• Paid holidays, vacation and sick time
• Company paid basic life insurance, voluntary life insurance
• Parental leave
• 401k Plan with a current employer match of 3%
• Flexible spending and health savings account options
• Wellness offerings

*Employer does not offer work visa sponsorship for this position.

AEG reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG’s policy is to hire the most qualified applicants and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.