Software Engineer, Back-End - Mail (Latin America)

Superhuman; United States; Remote; USD 124,000 - 179,000; Full time

Benefits offered by this job

Health Insurance

Parental Leave

Maternity Leave

Generous PTO

Dependent & Pet Care Coverage

Wellness Budget

Training & Books Budget

Work From Home stipend

Job summary

Superhuman is seeking a Back-End Engineer to build and operate high-throughput services powering AI agent orchestration and real-time data pipelines across the Mail team. You will design scalable core platform services and collaborate with ML/AI and Front-End engineers to ship AI-powered features end to end.

This role emphasizes reliability, testing, and documentation, with opportunities to mentor junior engineers and contribute to the product roadmap as the platform grows with AI capabilities.

Qualifications

• 8+ years of back-end development with strong fundamentals in algorithms, data structures and system design.
• Experience building, deploying and debugging large-scale production systems.
• Experience with AWS or other cloud platforms (GCP, Azure).
• Fluency with AI coding tools (Copilot, Cursor, Claude Code, etc.).
• Experience with real-time systems, event-driven architectures, or high-throughput API design is a plus.
• Deep understanding of CI/CD and infrastructure as code.
• Demonstrated ability to work independently and manage priorities across projects.
• Strong product instincts; balance speed and reliability for end users.

Responsibilities

• Build and operate high-throughput production services powering AI agent orchestration and real-time data pipelines.
• Design and build core platform services to enable system scalability.
• Work across the product suite—Go, Mail, Docs, or Enterprise—based on team fit.
• Collaborate with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end.
• Build and evolve infrastructure as code for high availability for consumers and enterprises.
• Contribute to an engineering culture with documentation, testing, and reliability.
• Mentor and grow junior engineers on the team.

Skills

Back-end development

Production systems

Cloud platforms

AI coding tools

Real-time systems

CI/CD

Independent work

Product instincts

Job description

We are only able to consider candidates based in Argentina, Brazil, and Mexico. For candidates based in these countries, Superhuman offers a fully remote working model for this particular role on the Mail team. This gives team members plenty of focus time and the flexibility to do their best work from wherever they’re based, while staying closely connected to a collaborative, tight-knit team culture.

About Superhuman

Superhuman is the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

Superhuman is building the AI productivity platform that works everywhere people do, and Superhuman Mail is central to how people communicate and get work done. Today we are... The fastest email experience in the world

• Loved and adored: see what our customers say

On the Mail team, our Back-End engineers build the real-time systems that power our product, from the infrastructure behind every message flow to the AI layer that keeps work moving fast and intelligently.

This is backend work at the intersection of systems engineering and AI. You’ll build the services that allow our agentic workflows to scale in Superhuman Mail, and the real-time infrastructure that connects our AI layer to users across every surface. You’ll also help design the infrastructure that lets anyone create custom agents and publish them to a marketplace reaching tens of millions of users.

Superhuman’s engineers have the freedom to innovate and shape the product roadmap. The complexity of our technical challenges is growing rapidly as we scale AI-powered features across every surface. You can hear more from our team on our technical blog.

As a Back-End Engineer, you will:

• Build and operate high-throughput production services that power AI agent orchestration, connector integrations, and real-time data pipelines.

• Design and build core platform services to allow our systems to scale

• Work across the Superhuman product suite - whether that’s Go, Mail, Docs, or Enterprise - depending on where you and the team see the best fit.

• Collaborate closely with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end.

• Build and evolve infrastructure as code, targeting high availability for both consumer and enterprise customers.

• Contribute to an engineering culture with a strong emphasis on documentation, testing, and reliability.

• Mentor and grow junior engineers on the team.

Qualifications

• 8+ years of experience in back-end development, with strong fundamentals in algorithms, data structures, and system design.

• Experience building, deploying, and debugging production systems at scale.

• Experience with AWS or other cloud platforms (GCP, Azure).

• Fluency with AI coding tools (Copilot, Cursor, Claude Code, etc.) and a point of view on how they change the way teams build software.

• Experience with real-time systems, event-driven architectures, or high-throughput API design is a plus.

• Deep understanding of CI/CD and infrastructure as code.

• Demonstrated ability to work independently, manage priorities across multiple projects, and collaborate effectively with cross-functional teams.

• Strong product instincts — you care about the end-user experience and can make good tradeoffs between speed and reliability.

We invite you to share your knowledge, experience, and goals with us to help us find the best team match for you. Tell us your superpower!

Compensation and Benefits

Your engagement with Superhuman is facilitated through an Employer of Record (EOR). As your legal employer, the EOR administers your employment, payroll, and applicable benefits locally.

Our EOR offers competitive compensation along with a comprehensive benefits package that includes the following and more:

• Health Insurance: Medical and dental coverage for you and your family

• Paid Parental Leave: Statutory or 10 weeks (whichever is greater)

• Paid Maternity Leave: Statutory or 10 weeks (whichever is greater)

• Generous PTO: Statutory or 20 vacation days (whichever is greater) regional paid holidays, and a 20-day sabbatical after 5 years of service

• Dependent & Pet Care Coverage: up to the local-currency equivalent of $950 USD while traveling for business

• Lifestyle & Wellness Perks: up to the local-currency equivalent of $120 USD/quarter wellness budget

• Learning & Development: up to the local-currency equivalent of $2,000 USD annual budget for books, courses, and professional training

• Work From Home: Statutory or up to the local currency equivalent of $200 USD (whichever is greater)

Specific benefits and administration vary by country and EOR requirements.

The expected base salary range for this role varies by country of residence:

• Brazil: R$637,500 - R$906,360

• Argentina: USD $124,000 - $179,000

• Mexico: MXN $2,322,000 - $3,365,000

Final compensation within these ranges is determined based on experience, qualifications, and local market factors. Ranges are administered through the EOR in accordance with local requirements.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).