Software Engineer 4 - ServiceNow

Apex Systems; Charlotte (NC); On-site; USD 96,432 - 101,942; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

Everforth Apex seeks a senior Software Engineer to design, develop, and enhance ServiceNow GRC and IRM capabilities. You will lead enterprise initiatives, integrate with other enterprise applications, and drive governance, risk, and compliance workflows across large-scale environments.

The ideal candidate has deep ServiceNow development experience, strong scripting skills, and is certified CAD and CSA. Collaboration with security, audit, and risk teams is essential for success.

Qualifications

• 5+ years of Software Engineering experience or equivalent.
• Active CAD certification.
• Active CSA certification.
• Experience with ServiceNow GRC and IRM.
• Strong JavaScript and ServiceNow scripting.
• Experience with REST/SOAP APIs and integrations.
• Experience with ATF and Flow Designer.

Responsibilities

• Lead complex enterprise ServiceNow GRC/IRM initiatives.
• Design, develop, configure, test, and support ServiceNow solutions.
• Configure and enhance GRC/IRM capabilities and workflows.
• Develop integrations between ServiceNow and enterprise applications.
• Create and maintain technical design docs and best practices.
• Mentor junior developers and participate in code reviews.

Skills

JavaScript

ServiceNow Scripting

ServiceNow APIs

REST APIs

SOAP APIs

Flow Designer

Automated Test Framework (ATF)

Integration Hub

Tools

REST/SOAP APIs

Flow Designer

ATF

Job description

The ideal candidate will bring a blend of modern software engineering, AI testing, automation engineering, and IAM domain expertise. Successful candidates will have experience supporting large-scale enterprise modernization initiatives, validating AI-enabled applications, developing test automation frameworks, and delivering secure, high-quality software solutions in complex regulated environments.Software Engineer 4 (ServiceNow GRC / IRM Developer)**Location*** Charllotte, NC / Dallas, TX / Minneapolis, MN / Chandler, AZ / Des Moines. IA, Raleigh, NC**Job Summary**The organization is seeking a highly skilled **Software Engineer 4 (ServiceNow GRC / IRM Developer)** to support the design, development, implementation, and enhancement of enterprise ServiceNow Governance, Risk, and Compliance (GRC) solutions. This individual will serve as a senior technical contributor responsible for developing scalable ServiceNow capabilities, supporting risk management initiatives, and driving strategic technology solutions across the enterprise.The ideal candidate will have deep expertise in ServiceNow development, configuration, and administration, with a strong focus on Governance, Risk, and Compliance (GRC), Integrated Risk Management (IRM), and enterprise risk programs. This role requires strong technical leadership, hands-on development experience, and the ability to partner with business stakeholders and technology teams to deliver complex enterprise solutions.Key Responsibilities**ServiceNow Development & Engineering*** Lead complex technology initiatives with enterprise-wide impact.* Design, develop, configure, test, debug, document, and support ServiceNow solutions.* Develop scalable and maintainable ServiceNow applications that align with business and regulatory requirements.* Participate in defining ServiceNow development standards, governance models, and engineering best practices.* Evaluate and recommend technical solutions that support strategic business objectives and enterprise architecture requirements.* Collaborate with architects, developers, administrators, and business stakeholders to deliver high-quality solutions.**ServiceNow GRC / Integrated Risk Management*** Configure and enhance ServiceNow Governance, Risk, and Compliance (GRC) capabilities.* Support implementation and customization of the Integrated Risk Management (IRM) module.* Design and implement workflows supporting risk identification, assessment, remediation, and compliance processes.* Partner with business stakeholders to gather requirements and translate them into scalable ServiceNow solutions.* Ensure solutions align with enterprise governance, risk, audit, and compliance requirements.* Support enterprise vulnerability management, remediation tracking, risk assessment, and compliance reporting activities.**Platform Configuration & Customization*** Develop and maintain: + Business Rules + Client Scripts + Script Includes + UI Policies + UI Scripts + Data Policies + Access Control Lists (ACLs)* Configure ServiceNow applications utilizing both out-of-the-box functionality and custom development.* Troubleshoot medium to complex platform configuration and scripting issues.* Create and maintain technical documentation and solution designs.**Integrations & Automation*** Design and maintain integrations between ServiceNow and enterprise applications.* Utilize ServiceNow APIs and integration frameworks to enable automated business processes.* Develop and support Flow Designer solutions to automate workflows.* Implement and maintain automated testing solutions utilizing ServiceNow Automated Test Framework (ATF).* Support platform optimization initiatives through automation and process improvements.* Integrate ServiceNow with enterprise security platforms, governance systems, compliance tools, and third-party applications utilizing APIs and workflow automation capabilities.**Enterprise Security & Risk Solutions*** Support ServiceNow-based Governance, Risk, and Compliance (GRC), Integrated Risk Management (IRM), and Third-Party Risk Management (TPRM) initiatives.* Implement workflows supporting vulnerability response, remediation lifecycle management, cybersecurity processes, and enterprise security programs.* Collaborate with security, audit, compliance, and risk management teams to improve governance and operational effectiveness.* Support application security, vulnerability management, and enterprise security tooling initiatives through ServiceNow platform capabilities.**Technical Leadership*** Provide guidance and mentorship to junior developers and team members.* Participate in code reviews and promote development best practices.* Collaborate with senior technology leaders and subject matter experts to resolve complex technical challenges.* Drive continuous improvement initiatives focused on platform stability, scalability, and performance.* Influence engineering decisions and contribute to enterprise ServiceNow development standards.Required Qualifications* 5+ years of Software Engineering experience or equivalent combination of work experience, education, military experience, or training.* Active **ServiceNow Certified Application Developer (CAD)** certification.* Active **ServiceNow Certified System Administrator (CSA)** certification.* Experience supporting **ServiceNow Governance, Risk, and Compliance (GRC)** solutions.* Experience configuring and customizing **Integrated Risk Management (IRM)** capabilities.* Strong ServiceNow development experience within a large enterprise environment.* Experience designing, developing, testing, and supporting ServiceNow applications and workflows.* Strong proficiency with: + JavaScript + ServiceNow Scripting + ServiceNow APIs* Experience troubleshooting and resolving complex platform issues.* Excellent analytical, problem-solving, and communication skills.Preferred Qualifications**Enterprise Security & ServiceNow Risk Experience*** Experience supporting ServiceNow-based Governance, Risk, and Compliance (GRC), Integrated Risk Management (IRM), vulnerability management, and remediation programs.* Experience implementing ServiceNow workflows supporting enterprise security, audit, compliance, and risk management initiatives.* Strong understanding of ServiceNow platform architecture, ServiceNow engineering best practices, and enterprise-scale ServiceNow implementations.* Experience supporting vulnerability response, remediation lifecycle management, cybersecurity workflows, and enterprise security programs.* Experience integrating ServiceNow with enterprise applications, security platforms, and third-party tools utilizing REST APIs, Flow Designer, and automation frameworks.* Experience supporting governance, risk, compliance, audit, and regulatory programs within highly regulated enterprise environments.* Experience developing automation solutions that improve operational efficiency, compliance reporting, and risk management processes.* Knowledge of DevSecOps practices, automation engineering, and security tool integration.* Experience supporting enterprise modernization initiatives and large-scale technology transformation programs.**Additional Preferred Experience*** Experience implementing ServiceNow solutions across multiple platform modules.* Experience with **Third-Party Risk Management (TPRM)**.* Experience utilizing: + Flow Designer + Integration Hub + Service Catalog + REST/SOAP APIs + Automated Test Framework (ATF)* Knowledge of Agile methodologies and DevOps practices.* Experience working within highly regulated financial services or enterprise environments.* Experience leading ServiceNow modernization and transformation initiatives.Desired Technical SkillsServiceNow Platform* ServiceNow Development* ServiceNow Administration* ServiceNow GRC* Integrated Risk Management (IRM)* Third-Party Risk Management (TPRM)* ServiceNow Platform Architecture* ServiceNow Workflow Development* Flow Designer* ServiceNow APIs* Automated Test Framework (ATF)Development & Engineering* JavaScript* REST APIs* SOAP APIs* Application Design* Workflow Engineering* Platform Configuration* Automation Development* Automation Framework DevelopmentSecurity & Risk* Vulnerability Management* Vulnerability Response* Remediation Lifecycle Management* Enterprise Security Tools* Application Security Governance* Risk & Compliance* Audit Management* Security Automation* Cybersecurity Workflows* Security Tool Integration* DevSecOpsPlatform Configuration* Business Rules* Client Scripts* Script Includes* UI Policies* UI Scripts* Data Policies* ACLsDesired Candidate ProfileThe ideal candidate is a senior ServiceNow engineer with deep expertise in Governance, Risk, and Compliance (GRC), Integrated Risk Management (IRM), and enterprise platform engineering. This individual possesses hands-on experience developing and configuring ServiceNow solutions, integrating security and risk management workflows, and supporting enterprise compliance and remediation programs.Successful candidates will demonstrate strong knowledge of ServiceNow platform architecture, workflow automation, vulnerability management processes, enterprise security tooling, and large-scale technology modernization efforts. Experience delivering solutions within highly regulated environments and partnering with security, compliance, audit, and risk stakeholders will be highly valued. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.**Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy**Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.**Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.**If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.**UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.***Employee Type:** Contract**Location:** Charlotte, NC, US**Job Type:****Date Posted:** July 24, 2026**Pay Range:** $70 - $74 per hour