Software Engineer 2 - AI Operations & Enablement

Choice Hotels International; Scottsdale (AZ); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision coverage

Leave and paid time-off

Retirement benefits

Hotel discounts

Job summary

Choice Hotels International is seeking a Software Engineer 2 to join the AI Operations & Enablement team in Scottsdale. You will design and implement infrastructure for governing and scaling AI across the organization, while collaborating with Enterprise Architecture to remove adoption roadblocks.

The role requires experience with AI tools, AWS, Java/Python/JavaScript, and CI/CD; it is a four-days-on-site hybrid position with a strong emphasis on governance, tooling, and enablement.

Qualifications

• Bachelor’s degree in related field or equivalent experience
• Experience with Claude, ChatGPT, M365 Copilot, Power Automate or similar AI tools
• AWS experience
• Proficiency in Java, Python and/or JavaScript
• Experience with CI/CD platforms (Harness or equivalent)
• Knowledge of SDLC, AI-DLC a plus
• Familiarity with Agile, SOA and OO programming
• Strong coding standards, reviews, version control, build and test practices
• Excellent verbal and written communication

Responsibilities

• Research AI solutions for adoption within Approved AI Tooling ecosystem
• Leverage AWS to create and manage infrastructure for AI tooling
• Set up data feeds to gather AI usage and cost metrics
• Partner with Enterprise Architecture to scale AI tooling
• Implement governance guardrails for AI across the org
• Support LLM lifecycle management and benchmarking
• Create documentation and enablement resources for teams

Skills

AI tooling

AWS

Java

Python

JavaScript

CI/CD

SDLC

Agile

SOA

Communication

Office tools

Education

Bachelor’s degree or equivalent

Tools

Harness

Visio

Job description

This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Software Engineer 2 on our AI Operations & Enablement team. The AI Operations & Enablement team oversees our enterprise AI tooling platforms, gathers usage and cost metrics from everywhere AI is used across the organization, and builds custom AI tooling in the form of plugins and MCP servers. As a key member of our AI Operations & Enablement team, you will help design and implement the infrastructure and processes that allow us to effectively govern and scale AI adoption across Choice Hotels.

Your Responsibilities

• Research new AI solutions and capabilities to evaluate for adoption within our Approved AI Tooling ecosystem
• Leverage our AWS services to create and manage infrastructure that supports our Approved AI Tooling
• Set up and maintain data feeds from a variety of sources to gather AI usage and cost metrics
• Partner with Enterprise Architecture to clear roadblocks to adopting and scaling our AI tooling
• Implement enforceable AI governance guardrails across the organization
• Support LLM lifecycle management and benchmarking
• Create and maintain documentation and enablement resources so teams can confidently adopt our AI tooling

Your Experience, Skills & Competencies

• Bachelor’s degree in related field, or equivalent experience/training
• Experience with Claude, ChatGPT, M365 Copilot, Power Automate, or similar AI tools
• AWS experience
• Java, Python, and/or JavaScript
• Experience with Harness or another CI/CD platform
• Knowledge of the software development lifecycle (SDLC); experience with AI-DLC a big plus
• Knowledge of Agile software development methodologies, Service Oriented Architecture, and object-oriented programming methodologies
• Knowledge of software development best practices, including coding standards, code reviews, source control management, build processes, and testing
• Exceptional verbal, written and listening communication skills
• Exceptional interpersonal skills and demeanor
• Proficient in the use of MS Office suite, including familiarity with Visio
• Passion for leveraging AI to increase speed and capabilities, along with the desire and ability to learn quickly
• Demonstrates key competencies to include Cultivates Innovation, Nimble Learning and Drives Results

Your Team

This is an individual contributor role that will report to the AI Operations Manager. You will have 4 teammates and collaborate with cross functional departments on a regular basis.

PLEASE NOTE: THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver