Software Engineer

Scaffold; Austin (TX); Sur place; USD 110 000 - 165 000; Plein temps

Résumé du poste

Scaffold, Inc. is seeking a Software Engineer to join our implementation team in Austin, TX. You will own technical onboarding and customer integrations, translating customer needs into actionable product feedback while guiding customers through early adoption.

You’ll collaborate with product and support to resolve issues, develop training materials, and build tools to make implementations faster and more configurable. This role requires strong technical acumen and excellent communication.

Qualifications

• 3+ years in technical implementation, solutions engineering, or customer success engineering.
• SaaS background preferred.

Responsabilités

• Lead technical implementations of Scaffold for new customers.
• Configure integrations between Scaffold, builder portals, and contractor data systems.
• Collaborate with customers to understand business processes and tailor workflows.
• Translate customer needs into product feedback and improvements.
• Develop documentation, guides, and training materials.
• Develop new tools and processes to make customer implementations more consistent and configurable.
• Serve as the primary technical contact during onboarding and early adoption.
• Work closely with product and support to resolve issues and accelerate time-to-value.

Connaissances

Python

SQL

APIs

Integrations

Communications

Description du poste

We are seeking a Software Engineer to work on our implementation team, owning technical onboarding and customer integrations. This is a role requiring strong technical acumen, excellent communication skills, and a consultative mindset.

What You’ll Do:

• - Lead technical implementations of Scaffold for new customers.
• - Configure integrations between Scaffold, builder portals, and contractor data systems.
• - Collaborate with customers to understand business processes and tailor workflows.
• - Translate customer needs into product feedback and improvements.
• - Develop documentation, guides, and training materials.
• - Develop new tools and processes to make customer implementations more consistent and configurable.
• - Serve as the primary technical contact during onboarding and early adoption.
• - Work closely with product and support to resolve issues and accelerate time-to-value.

What We’re Looking For:

• - Experience: 3+ years in technical implementation, solutions engineering, or customer success engineering. SaaS background preferred.
• - Technical Skills: Strong Python and SQL proficiency. Familiarity with APIs, integrations, and data flows.
• - Communication: Excellent written and verbal skills, with the ability to explain technical concepts clearly.
• - People Skills: Empathy, patience, and a customer-first mindset.
• - Startup DNA: Excited to wear multiple hats and work directly with customers and founders.

Why Join Scaffold?

• - Impact: Play a critical role in defining and building the future of Scaffold and the residential construction industry.
• - Growth Opportunity: Be an early leader in a venture-backed company.
• - Culture: Work alongside high-caliber teammates in a no-ego, high-energy environment.
• - Compensation: Competitive salary and meaningful equity in the company.