Software Development Engineer – Agentic AI

Trellix; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Retirement Plans

Medical, Dental and Vision Coverage

Paid Time Off

Paid Parental Leave

Support for Community Involvement

Job summary

Trellix is seeking a Software Development Engineer to design and build a cutting-edge generative AI platform powering autonomous agentic workflows across security products. The role emphasizes production‑level systems, security, and resilience in real‑world scale deployments.

You will own features end‑to‑end, contribute to observability, and drive architectural decisions while collaborating with cross‑functional teams in a hybrid office setting.

Responsibilities

• Lead design and development of a generative AI platform powering agentic workflows across Trellix security products.
• Own end-to-end features from concept through production, including testing and operational health.
• Develop and optimize multi-agent pipelines, tool usage, and auto-decision workflows for security operations.
• Deliver high-quality solutions on time and within budget, meeting customer commitments.
• Implement resilience and security best practices for sensitive security data.
• Design instrumentation with OpenTelemetry and surface health insights to engineering leadership.
• Prepare detailed design docs, architectural decisions, and async-friendly specs.
• Own production incidents end-to-end: triage, RCA, post-mortems, SLA commitments.

Skills

Python

AI/ML

Job description

Software Development Engineer – Agentic AI

About Trellix

Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at https://trellix.com.

Role Overview

Join our innovative team at Trellix, where you’ll lead the design and development of a cutting‑edge generative AI platform powering advanced AI capabilities across the entire Trellix security portfolio. This isn’t prototype work. You’ll be building and operating production agentic systems deployed in federal environments, enabling autonomous SOC workflows, multi-agent orchestration, and seamless AI integration across our security products. We’re looking for a highly skilled Software Development Engineer with a passion for building robust, scalable, and secure AI solutions that operate at real‑world scale.

This role is hybrid in nature with the Engineer able to commute into the Frico, TX office 3‑4 days/week.

About the Role

• Design and Develop: Lead the design and development of our generative AI platform, driving core functionality, agentic workflows, and platform‑level features from concept through production.
• End‑to‑End Ownership: Take full ownership of features and functions, from initial design and development through rigorous testing, automation, and ongoing operational health.
• Agent Workflow Development: Build, iterate on, and harden multi‑agent pipelines, including tool use, inter‑agent coordination, and autonomous decision workflows for security operations.
• Deliver High‑Quality Solutions: Ensure solutions are delivered on time, within budget, and to the highest quality standards, meeting project goals and customer commitments.
• Ensure Resilience & Security: Proactively implement best practices to ensure applications are highly resilient, secure, and performant, with particular attention to the sensitivity of security operations data.
• Observability & Telemetry: Design and implement instrumentation using OpenTelemetry, contribute to operational dashboards, and surface platform health and usage insights to engineering leadership and stakeholders.
• Technical Analysis & Documentation: Analyze feature requirements and produce detailed design documentation, architectural decision records, and async‑friendly technical specs.
• Production Reliability & Incident Response: Own production issues end‑to‑end, including triage, root cause analysis, post‑mortems, and SLA commitments, for a platform operating in high‑stakes environments.

About You

• Experience: 5+ years of professional experience in Python application software development, with demonstrated experience building and operating production AI or platform systems.
• Operating Systems:
• Core Development Skills:
• AI/ML Knowledge:
• Frameworks & Technologies:
• Databases:
• Services & Tools:
• Domain Knowledge:
• Soft Skills:

Company Benefits and Perks

We believe that the best solutions are developed by teams who embrace each other’s unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family‑friendly benefits to all of our employees.

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We’re serious about our commitment to a workplace where everyone can thrive and contribute to our industry‑leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Our Commitment to You

At Trellix, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.

Trellix conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.

Trellix also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Trellix will never keep any original work authorization documents that we may be required to review during the hiring process.