Software Development Engineer 3- AI & Agentic Systems

WEX Inc.; United States; On-site; USD 122,000 - 146,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Retirement savings plan

Paid time off

Job summary

WEX Inc. is seeking an SDE Level 3 who leads the design of complete services and drives major initiatives end-to-end.

You will champion AI adoption, build AI-powered software using Google Gemini, AWS Agent Core, Claude, and other agentic integrations, and mentor teams while shaping enterprise architecture. You will own end-to-end lifecycle and cross-platform integrations, craft resilient and secure cloud infrastructure, and guide data orchestration decisions to meet business KPIs in a

Qualifications

• Senior technical leader designing complete services and driving major initiatives end to end.
• Experience with AI-driven opportunities and multi-agent integrations.
• Ability to champion internal AI adoption and educate teams.

Responsibilities

• Design, build, and own lifecycle of end-to-end services and cross-platform integrations.
• Architect systems with focus on resilience, security, and scalability.
• Lead data orchestration decisions for APIs, agents, and skills.
• Develop low-latency, high-availability cloud infrastructure and CI/CD pipelines.
• Provide incident leadership and runbooks to enable quick resolution.
• Mentor junior engineers and align product and non-functional requirements.

Skills

System design

Cloud architectures

CI/CD

Security best practices

Mentorship

Cross-functional leadership

Incident handling

Data orchestration

Tools

Google Gemini

AWS Agent Core

Claude

Job description

About the Role

At WEX, a Software Development Engineer (SDE) Level 3 is a senior technical leader who designs complete services, solves complex integration problems, and drives the lifecycle of major initiatives from end to end. In this role, you will directly participate in WEX's fast-paced AI-driven opportunities, acting as a key builder and strategist for next-generation technology. You will champion internal AI adoption by helping build AI-powered sofrware (using tools such as Google Gemini, AWS Agent Core, Claude, and other third-party agentic integrations) while sharing education and coaching within the organization.

What You’ll Do

AI & Agentic Engineering

Agentic Workflows: Design and deploy multi-agent workflows within AWS Agent Core, effectively handling state management, memory persistence, and complex tool interactions.

AI Leadership & Enablement: Help drive internal education and coaching initiatives for tools with as Google Gemini Enterprise; collaborate with external AI partners on new agentic opportunities.

Architecture & System Design End-to-End Ownership: Design, build, and own the lifecycle of entire services and cross-platform integrations. Solve complex system gaps and drive overarching audit strategies.

Strategic Data Orchestration: Make critical trade-off decisions on data orchestration (e.g., MCP/API, Agents/Skills) based on robust data and requirements.

Resilient Design: Build systems that handle failure gracefully by implementing retries, circuit breakers, and fallbacks. Ensure all designs are testable and maintainable long-term.

Security First: Review code for security flaws and ensure all services adhere strictly to WEX's authentication standards (e.g., OAuth scopes).

Cloud Infrastructure, Reliability & CI/CD Cost-Aware Cloud Architecture: Design reliable cloud infrastructure (e.g., auto-scaling groups, failover strategies) while proactively avoiding resource over-provisioning.

Deployment & Environment Management: Own the automated deployment package and metadata framework. Write scripts or automation manifests to deploy configurations cleanly across sandbox tiers, preventing environment drift.

CI/CD Optimization: Build and optimize CI/CD pipelines, focusing heavily on reducing build times and tightening feedback loops.

Root Cause Resolution: Capable of solving complex bugs (intermittent issues, race conditions, memory leaks), ensuring the root cause is fixed permanently.

Incident & Operations Leadership: Own Incidents for your services during outages. Create step-by-step triage runbooks and playbooks that empower Tier 1/2 helpdesk teams or junior analysts to resolve common platform errors without escalation.

Product Partnership & Technical Leadership Requirement Definition: Partner with Product Managers who define Functional requirements by owning the Non-Functional requirements (Performance, Security, Scalability) needed to meet business KPIs.

Backlog & Scope Negotiation: Work with PMs to prioritize the backlog, explicitly negotiating the inclusion of "Tech Debt" and "Refactoring" by explaining long-term business risks.

Negotiate "Must Haves" vs. "Nice to Haves" to ensure sprint achievability.

Solution-Oriented Mindset: You don't say "No"; you say "Not like that." You offer alternative solutions that respect time and budget constraints.

Empathic Mentorship & Review: Enforce strict quality standards during code reviews with empathy ("Check tone"). Reject sloppy or brittle "quick fixes" while setting the organizational standard for clean design patterns. Proactively mentor SDE 1s and 2s, delegating work specifically to help them grow.

Consensus Building: Facilitate data-driven discussions to resolve engineering disagreements, effectively de-escalating "religious wars" about technology and ensuring "quiet" voices are heard in design meetings.

Continuous Learning: Rapidly learn and apply new languages or frameworks, lead knowledge-sharing sessions, seek out critical feedback, and context-switch effectively across workstreams when project parameters change.

Pay Range

Pay Range: $121,500.00 - $145,500.00

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan.

Benefits

WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more.

About WEX

WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being. If you're looking for a growing career - come be part of WEX today.

Equal Opportunity and Inclusivity

WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

Drug-Free Workplace and Reasonable Accommodation

WEX promotes a drug-free workplace. Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.