Software Developer III - ServiceNow

GAMA-1 Technologies; Hanford (WA); Remote; USD 123,636 - 148,960; Full time

Job summary

A technology solutions provider is seeking an experienced Software Developer III - ServiceNow. This role involves developing customizations, applications, and workflows within ServiceNow with a focus on asset management. The ideal candidate will work in a telework environment and collaborate with teams to implement tailored solutions. A Bachelor's degree and ServiceNow certification are required, along with a strong background in web technologies and asset management modules.

Qualifications

• 4-8 years of experience in developing and customizing ServiceNow applications.
• Strong knowledge of asset management modules (SAM, HAM).
• Experience in integrating ServiceNow with third-party applications.

Responsibilities

• Design and develop custom applications and features within ServiceNow.
• Collaborate with the team for unit testing and user acceptance testing.
• Create custom workflows and automated processes for SAM, HAM, and ITOM.

Skills

JavaScript

ServiceNow development frameworks

REST APIs

HTML

CSS

AngularJS

Education

Bachelor’s degree in Computer Science or related field

ServiceNow Certified Application Developer (CAD)

Job description

Overview

GAMA-1 Technologies, LLC seeks an experienced Software Developer III - ServiceNow on upcoming work, who will be responsible for developing customizations, applications, and workflows within the ServiceNow platform in a telework environment. The Software Developer III - ServiceNow will work closely with business analysts and technical architects to implement tailored solutions for Software Asset Management (SAM), Hardware Asset Management (HAM), and IT Operations Management (ITOM) Visibility modules, ensuring they meet the organization’s needs.

Responsibilities

• Design and develop custom applications and features within ServiceNow based on business requirements.
• Collaborate with the team to perform unit testing, functional testing, and support the user acceptance testing (UAT) process.
• Provide ongoing support and enhancements for deployed solutions as part of post-implementation services.
• Collaborate with system administrators, architects, and stakeholders to gather requirements and deliver scalable, efficient solutions.
• Create custom workflows and automated processes for SAM, HAM, and ITOM Visibility to streamline asset management operations.
• Integrate external data sources with ServiceNow (e.g., SCCM, discovery tools) to ensure accurate and real-time asset tracking.
• Work with the CTA to ensure that the developed solutions align with architectural standards and best practices.
• Develop and maintain ServiceNow reports and dashboards for asset lifecycle management, license tracking, and compliance monitoring.

Information Security and Confidentiality Obligations

• Ensure adherence to organizational information security policies and procedures; actively participate in mandatory security awareness training; and manage confidential and sensitive information in accordance with company protocols and data protection standards.

Basic Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• ServiceNow Certified Application Developer (CAD).
• 4-8 years of experience in developing and customizing ServiceNow applications, with a focus on asset management modules (SAM, HAM).
• Strong knowledge of ServiceNow development frameworks, including Glide, scripting, and REST APIs.
• Experience in integrating ServiceNow with third-party applications and databases.
• Proficiency in JavaScript, HTML, CSS, and AngularJS or similar front-end technologies.

Preferred Qualifications

• Familiarity with governance, security, and quality assurance processes in a regulated environment.
• Experience supporting federal or large-scale enterprise IT environments.

Work authorization/security clearance requirements

• Ability to obtain a security clearance.

Work environment

• This work will be completed in a telework environment.

Physical demands

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to access and navigate each department at the organizations and client facilities.

Travel

• Yes, occasional travel to client site in Hanford, Washington as needed.

Proficiency Requirement

• The employee is expected to demonstrate proficiency in all essential job functions, tools, and processes related to this position within the first 90 days of employment. This includes acquiring a thorough understanding of job-specific responsibilities, systems, and workflows as outlined during onboarding and training. Failure to meet this requirement may result in additional training, reassessment, or other actions as deemed necessary by management.

Employment is contingent upon government approval and, if applicable, contract award.

The base salary range for this position is: $123,636 - $148,960

This base salary range represents a general guideline. An individual’s base salary within that range is determined based on a variety of factors, including (without limitation) the scope, complexities, and responsibilities of the position, the government contract to which the position is assigned, geographic location, market conditions, and the candidate’s relevant experience, education, and skills.

Hanford, WA