Software Developer Community Manager at Mirantis in San Francisco, CA

Chosun; San Francisco, Northern (CA, KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Mirantis in San Francisco is seeking a Community Manager to strengthen our brand and drive adoption across Mirantis technologies. You will engage developers in the Cloud Native ecosystem, help resolve issues, and publish tutorials and updated documentation to support the community.

You will measure KPIs, coordinate with events, and create technical content that showcases solutions. Strong written and verbal communication, Kubernetes knowledge, and a passion for explaining complex concepts to

Qualifications

• Bachelor’s degree in Software Engineering or equivalent experience.
• 4+ years of experience in Cloud Native technology or similar field.
• Clear understanding of infrastructure and Kubernetes.
• Excellent communication skills and ability to explain complex technical solutions.

Responsibilities

• Increase Product Adoption
• Technical marketing activities
• Build technical problem-solving content
• Help develop a community of Mirantis advocates
• Clearly measure KPIs and pacing goals
• Focus on increasing revenue through community-driven product adoption
• Update FAQs, threads, and documentations etc.
• Provide community support by building tutorials and articles
• Document and analyze the community feedback in a structured way and suggest measures to best serve our community
• Attend meetups, community events etc. as applicable, present Mirantis

Skills

Communication

Kubernetes

Cloud Native

Documentation

Education

Bachelor's degree in Software Engineering

Job description

Mirantis is adding aCommunity Managerto our team! As a Community Manager, you will focus on building the overall brand of Mirantis to drive product adoption and usage of all Mirantis technologies. You will also work with developers within the Cloud Native ecosystem to see what challenges they face when working with Kubernetes and communicate with our developer community through all channels and help them resolve any issues they may have. You will support the community with tutorials, updated documentations, and helpful tips. The main objective is to drive product adoption within the community to increase Mirantis revenue.

Main Responsibilities:

• Increase Product Adoption
• Technical marketing activities
• Build technical problem-solving content
• Help develop a community of Mirantis advocates
• Clearly measure KPIs and pacing goals
• Focus on increasing revenue through community driven product adoption
• Update FAQs, threads, and documentations etc.
• Provide community support by building tutorials and articles
• Document and analyze the community feedback in a structured way and suggest measures to best serve our community
• Attend meetups, community events etc. as applicable, present Mirantis

Qualifications

• Bachelor’s degree in Software Engineering or similar field; or equivalent combination of education and experience
• 4+ years of relevant working experience in Cloud Native technology
• Clear understanding of infrastructure and Kubernetes
• Excellent communication skills and enjoy explaining complex technical solutions in a way that most people would understand it