Software Deployment Specialist | REMOTE + TRAVEL

MiTek; Waupaca (WI); Remote; USD 79,000 - 111,000; Full time

Job summary

An established industry player is seeking a dedicated professional to manage software deployment and training for their innovative MiTek Software Suite. This role involves working closely with customers in the Building Component Industry, conducting needs analyses, and developing customized solutions tailored to their unique processes. With a strong emphasis on customer support, you will guide clients through the conversion process, ensuring a seamless experience. This opportunity offers not only a competitive salary range but also generous benefits, including comprehensive health coverage and ample time off. If you're passionate about technology and customer service, this position could be your next big career move.

Benefits

Performance/Incentive Bonuses

Generous Time Off

Comprehensive Medical Benefits

Dental and Vision Insurance

Tuition Reimbursement

Employer-Paid Disability Insurance

Life Insurance

Qualifications

• 4+ years of experience in the Building Component Industry required.
• Associates Degree in a related field preferred.

Responsibilities

• Manage software conversion and deployment at Component Manufacturers.
• Train customers in the use of the MiTek Software Suite.

Skills

Problem-Solving Skills

Customer Support

Needs Analysis

Education

Associates Degree in Building Software

Computer Information Degree

Tools

MiTek Software Suite

Microsoft Office Applications

Job description

Employer Industry: Building Software Solutions

Why consider this job opportunity:

1. Salary range estimated at $79k-111k/year
2. Performance/Incentive bonuses available
3. Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
4. Comprehensive benefits including medical, dental, vision, and family-friendly options
5. Opportunities for career advancement, training, and tuition reimbursement
6. Employer-paid Short-Term Disability, Long-Term Disability, and Life Insurance

What to Expect (Job Responsibilities):

1. Manage and perform the conversion and deployment of software at Component Manufacturers, Lumberyards, and Framers to the MiTek Software Suite/Sapphire Supply
2. Conduct a needs analysis and identify business processes for sales, estimating, design, production, and delivery
3. Develop customized systems using the MiTek Software Suite based on customer processes
4. Train customers in the use of the MiTek Software Suite/Supply
5. Support customers throughout the conversion process until completion

What is Required (Qualifications):

1. Associates Degree in building software, computer information, or related field preferred
2. Minimum of 4 years of related experience in the Building Component Industry required
3. Equivalent combination of experience and education may be considered
4. Proficient in Microsoft Office Applications
5. Valid driver's license and proof of auto insurance required; 70% travel nationally

How to Stand Out (Preferred Qualifications):

1. Experience with the MiTek Software Suite
2. Strong problem-solving skills to troubleshoot and provide alternate solutions
3. Understanding of the operations within a truss plant and management needs