Software Deployment Specialist | REMOTE + TRAVEL

MiTek Inc.; Oregon, Portland (IL, OR); Remote; USD 79,000 - 111,000; Full time

Job summary

An innovative company is seeking a Software Deployment Specialist to manage the implementation of a cutting-edge software suite for the building industry. This role involves conducting needs analyses, deploying software solutions, and providing comprehensive training to clients. You will work closely with sales teams and clients to ensure smooth transitions and optimize business processes. With a focus on enhancing customer experiences, this position offers a chance to make a significant impact in a dynamic environment. Join a forward-thinking organization that values growth, collaboration, and excellence in the construction sector.

Benefits

Generous Paid Time Off

Medical, Dental, and Vision Plans

Paid Caregiver and Parental Leave

Performance Bonuses

Career Advancement Opportunities

Tuition Reimbursement

401(k) Matching Contributions

Employer Paid Disability and Life Insurance

Flexible Pay Management

Qualifications

• Experience in deploying software at component manufacturers and lumberyards.
• Ability to perform needs analysis and recommend hardware upgrades.

Responsibilities

• Manage and perform software deployment processes for MiTek Software Suite.
• Train customers on the use of the MiTek Software Suite.

Skills

Problem Solving

Software Deployment

Customer Training

Needs Analysis

Microsoft Office

Education

Associates Degree in Building Software or Related Field

4+ Years of Experience in Building Component Industry

Tools

MiTek Software Suite

Job description

Job Description

Responsible for managing the implementation of our MiTek Software Suite with existing MiTek accounts, new MiTek accounts, or with new startups. This would include performing a Needs Analysis of their existing software. Installing and configuring the MiTek Suite. Training on the use of the MiTek Suite. Communicating with Product Management any issues or software enhancements required. Providing software demonstrations to prospective customers. Having regular meetings between our client and MiTek Sales to communicate how the conversion is proceeding.

Job Responsibilities & Requirements

Working with sales, the Software Deployment Specialist will be managing and performing the process of converting and/or deploying software at Component Manufacturers, Lumberyards and Framers to the MiTek Software Suite/Sapphire Supply. As an expert with the MiTek Software Suite and Suppliers business needs the conversion process entails the following:

• Identifying the business processes for sales, estimating, design, production and delivery.




• Identify current computer hardware needs and recommend appropriate upgrades.




• Developing a customized system using the MiTek Software Suite incorporating the identified customer processes to meet the customer's needs.




• Expert at performing material take-offs from a plan set.




• Deploy the MiTek Software Suite/Supply at the customer.




• Develop a training program and train the customer in the use of the MiTek Software Suite/Supply




• Identify opportunities the MiTek Software Suite affords the customer for cost savings and greater product sales.




• Support and develop the customer until the conversion process is complete.




• Develop expertise presenting the MiTek Software Suite including adapting your presentation to meet the customer's needs

Qualifications

• Associates Degree in building software, commuter information or related field is preferred




• 4+ Years of related experience in the Building Component Industry required




• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis




• Able to use Microsoft Office Applications

Soft Skills

• Problem solving skills to troubleshoot problems or come up with alternate solutions. A clear understanding of the working of a Truss plant and the needs of management.

Soft Skills

• Problem solving skills to troubleshoot problems or come up with alternate solutions. A clear understanding of the working of a Truss plant and the needs of management.

Additional Requirements

• Valid drivers' license and proof of auto insurance required.


• 70% Travel Nationally

MiTek Perks:

• Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off




• Day One Medical/Rx, Dental and Vision Plans




• Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement




• Performance/Incentive bonuses




• Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement




• Retirement programs including Matching 401(k) Contributions and Profit Sharing




• Employer paid Short-Term Disability, Long-Term Disability and LifeInsurance




• myFlexPay partner - allows you to track, manage and access your pay anytime

Physical Demands

This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.

In compliance with the Equal Pay for Equal Work Act, the pay range for this position is estimated at $79k-111k/year. Base pay offered may vary based on job-related knowledge, skills, and experience. Please visit www.mii.com/about/careers/ to learn more about MiTek's benefit opportunities.

About MiTek

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry toimprove efficiencies by optimizingthe balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at [phone].

www.mii.com