Software Deployment Specialist I

MiTek; Chesterfield (MO); On-site; USD 72,000 - 94,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision

Caregiver Leave

Parental Leave

Bonuses

Tuition Reimbursement

401(k) Matching

Disability & Life Insurance

MyFlexPay

Job summary

MiTek is seeking a software implementation specialist to lead deployment of our software solutions at customer sites, ensuring smooth configurations and strong customer satisfaction.

You will install, configure and train users, analyze needs, and collaborate with engineering and product teams. Expect up to 70% travel nationwide and a role rooted in practical problem-solving and clear communication.

Qualifications

• Associates degree preferred or equivalent experience
• 1–2 years in Building Component Industry
• Able to read prints and schematics and use a tape measure

Responsibilities

• Manage the project of converting client's software suite from older platform or competitor software
• Perform needs analysis of existing client software configurations and recommend tailored solutions
• Install, configure, and train users on company's Software Suite
• Communicate identified software issues and potential enhancements to product management
• Provide demonstration of software functionalities to potential customers
• Update sales teams and clients on the status of ongoing software conversions
• Collaborate with team members for troubleshooting and improving software deployment processes

Skills

Reading prints and schematics

Mathematical skills

Microsoft Office

Tape measure reading

Education

Associates Computer & Information Science

Tools

Small hand-tools

Job description

A Brief Overview

Facilitate the successful implementation and deployment of software solutions at customer sites. Ensure seamless implementation and customer satisfaction.

Job Responsibilities & Requirements

A Brief Overview

Facilitate the successful implementation and deployment of software solutions at customer sites. Ensure seamless implementation and customer satisfaction.

Responsibilities

• Manage the project of converting client's software suite from older platform or competitor software
• Perform needs analysis of existing client software configurations and recommend tailored solutions
• Install, configure, and train users on company's Software Suite.
• Communicate identified software issues and potential enhancements to product management
• Provide demonstration of software functionalities to potential customers
• Update sales teams and clients on the status of ongoing software conversions
• Collaborate with team members for troubleshooting and improving software deployment processes

Qualifications

• Associates Computer and Information Science preferred or
• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
• 1-2 Years experience in the Building Component Industry required
• Able to perform mathematical skills such as calculating proportions, percentages, area, circumference, and volume and able to apply concepts of basic geometry
• Ability to read and understand prints and schematics
• Ability to use small hand-power tools, including reading a tape measure with 1/32-inch increments
• Able to use Microsoft Office Applications

Additional Requirements

• Valid drivers' license and proof of auto insurance required.
• 70% travel nationally

Physical Demands

This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.

The anticipated salary range for this position is $72,000–$94,000 annually, with compensation varying based on location, experience, skills, and other relevant factors.

MiTek Perks

• Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
• Day One Medical/Rx, Dental and Vision Plans
• Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
• Performance/Incentive bonuses
• Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
• Retirement programs including Matching 401(k) Contributions and Profit Sharing
• Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
• myFlexPay partner – allows you to track, manage and access your pay anytime

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry toimprove efficiencies by optimizingthe balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at [phone].

www.mii.com