Software Deployment Specialist I

Mitek, Inc.; Chesterfield (MO); On-site; USD 72,000 - 94,000; Full time

Benefits offered by this job

Generous time off including Paid Time

13 annual holidays

Volunteer time off

Day One Medical/Rx

Dental and Vision Plans

Caregiver Leave

Parental Leave and Adoption Reimburse

Performance bonuses

Career advancement and training

Tuition reimbursement

Matching 401(k) Contributions

Profit Sharing

Short-Term Disability

Long-Term Disability

Life Insurance

myFlexPay pay access

Job summary

MiTek is seeking a professional to facilitate the implementation and deployment of software solutions at customer sites, ensuring seamless adoption and high customer satisfaction. The role involves managing software-conversion projects, analyzing client configurations, and training end users on the MiTek Software Suite.

Responsibilities include installing and configuring solutions, communicating issues to product management, demonstrating software to potential customers, and coordinating with

Qualifications

• Associates Computer and Information Science preferred or equivalent combination of experience and education.
• 1-2 Years experience in the Building Component Industry required.
• Able to perform mathematical skills such as calculating proportions, percentages, area, circumference, and volume and able to apply concepts of basic geometry.
• Ability to read and understand prints and schematics.
• Ability to use small hand-power tools, including reading a tape measure with 1/32-inch increments.
• Able to use Microsoft Office Applications.

Responsibilities

• Facilitate the successful implementation and deployment of software solutions at customer sites.
• Ensure seamless implementation and customer satisfaction.
• Manage the project of converting client's software suite from older platform or competitor software.
• Perform needs analysis of existing client software configurations and recommend tailored solutions.
• Install, configure, and train users on company's Software Suite.
• Communicate identified software issues and potential enhancements to product management.
• Provide demonstration of software functionalities to potential customers.
• Update sales teams and clients on the status of ongoing software conversions.
• Collaborate with team members for troubleshooting and improving software deployment processes.

Skills

Mathematical skills

Prints & schematics

Hand-tools

Reading & interpreting specs

Education

Associate degree in Computer & Information Science

Tools

Microsoft Office Applications

Job description

Job Responsibilities & Requirements

A Brief Overview

Facilitate the successful implementation and deployment of software solutions at customer sites. Ensure seamless implementation and customer satisfaction.

Responsibilities

• Manage the project of converting client's software suite from older platform or competitor software
• Perform needs analysis of existing client software configurations and recommend tailored solutions
• Install, configure, and train users on company's Software Suite.
• Communicate identified software issues and potential enhancements to product management
• Provide demonstration of software functionalities to potential customers
• Update sales teams and clients on the status of ongoing software conversions
• Collaborate with team members for troubleshooting and improving software deployment processes

Qualifications

• Associates Computer and Information Science preferred or
• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
• 1-2 Years experience in the Building Component Industry required
• Able to perform mathematical skills such as calculating proportions, percentages, area, circumference, and volume and able to apply concepts of basic geometry
• Ability to read and understand prints and schematics
• Ability to use small hand-power tools, including reading a tape measure with 1/32-inch increments
• Able to use Microsoft Office Applications

Additional Requirements

• Valid drivers' license and proof of auto insurance required.
• 70% travel nationally

Physical Demands

This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.

The anticipated salary range for this position is $72,000–$94,000 annually, with compensation varying based on location, experience, skills, and other relevant factors.

MiTek Perks:

• Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
• Day One Medical/Rx, Dental and Vision Plans
• Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
• Performance/Incentivebonuses
• Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
• Retirement programs including Matching 401(k) Contributions and Profit Sharing
• Employer paid Short-Term Disability, Long-Term Disability and LifeInsurance
• myFlexPay partner – allows you to track, manage and access your pay anytime

MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.

MiTek is an E-Verify and Drug and Tobacco-Free Workplace.

We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.

For accommodation to assist with completing this application, please contact Human Resources at [phone].

www.mii.com