Software Asset Manager

ECOM; Houston (TX); Hybrid; USD 120,000 - 165,000; Full time

Job summary

ECOM is seeking a Software Asset Manager to govern and optimize software assets across a healthcare enterprise, with a focus on a Microsoft M365 environment. You will ensure proper licensing, compliance with vendor agreements, and risk mitigation while partnering with IT, security, procurement, and finance teams.

You will maintain license positions, support audits, and drive cost transparency through data-driven decision-making in a regulated setting.

Qualifications

• 5+ years in Software Asset Management (SAM) or IT Asset Management (ITAM).
• 5+ years managing Microsoft M365 Enterprise Agreements.
• 3+ years working with software licensing and vendor contracts.
• 3+ years in enterprise IT environments (healthcare or regulated industries preferred).
• 2+ years supporting audits, compliance, or risk management.

Responsibilities

• Manage the full lifecycle of software assets from acquisition through retirement.
• Administer Microsoft Enterprise Agreements and M365 licensing.
• Drive M365 user adoption and optimization initiatives.
• Maintain accurate software entitlements and Effective License Positions (ELPs).
• Ensure alignment between hardware, software, and cloud asset inventories.
• Partner with infrastructure and cloud teams to manage licensing across on-prem, virtual, and cloud environments.
• Ensure compliance with vendor agreements and internal policies.
• Lead and support software vendor audits, including documentation and response coordination.
• Identify and mitigate licensing risks to prevent financial exposure.
• Perform financial analysis for renewals, budgeting, and cost optimization.
• Collaborate with procurement and finance to manage and optimize software spend.
• Provide reporting on compliance posture, utilization, and risk to leadership.
• Support security, privacy, and compliance teams with asset and licensing data.
• Hybrid/remote flexibility available.

Skills

License reconciliation

Entitlement tracking

Lifecycle governance

CMDB integration

Licensing expertise

Audit & compliance

Financial analysis

Stakeholder communication

Education

Bachelor’s degree in IT/Business/Finance or related field

Master’s degree preferred

Job description

Reports To: Director, IT Asset Management / IT Operations

Job Summary

The Software Asset Manager is responsible for the governance, lifecycle management, licensing compliance, and optimization of software assets across a healthcare enterprise, primarily within a Microsoft M365 environment.

This role ensures software is properly licensed, efficiently deployed, and compliant with vendor agreements, organizational policies, and regulatory requirements.

Partnering cross-functionally with IT, security, cloud, procurement, and finance teams, this individual provides accurate license positions, supports audits, reduces financial risk, and enables data-driven decision-making. This position plays a critical role in maintaining compliance, controlling costs, and improving operational transparency in a highly regulated environment.

Minimum Qualifications

Education

• Bachelor's degree in Information Technology, Business, Finance, or related field (or equivalent experience)
• Master's degree (MBA, MIS, or Healthcare Administration) preferred

Experience

• 5+ years in Software Asset Management (SAM) or IT Asset Management (ITAM)
• 5+ years managing Microsoft M365 Enterprise Agreements
• 3+ years working with software licensing and vendor contracts
• 3+ years in enterprise IT environments (healthcare or regulated industries preferred)
• 2+ years supporting audits, compliance, or risk management

Leadership Experience

• 1-3 years of cross-functional leadership or coordination
• (Direct people management not required)
• Software Asset Management: License reconciliation, entitlement tracking, lifecycle governance
• ITAM / CMDB: Integration across hardware, software, and cloud assets
• Licensing Expertise: Microsoft, Oracle, VMware, Epic, and SaaS models (user, device, subscription)
• Audit & Compliance: Vendor audits, internal audits, regulatory adherence
• Financial Analysis: Cost optimization, forecasting, and true-up management
• Communication: Ability to translate complex licensing and compliance risks for technical and non-technical stakeholders

Core Responsibilities

• Manage the full lifecycle of software assets from acquisition through retirement
• Administer Microsoft Enterprise Agreements and M365 licensing
• Drive M365 user adoption and optimization initiatives
• Maintain accurate software entitlements and Effective License Positions (ELPs)
• Ensure alignment between hardware, software, and cloud asset inventories
• Partner with infrastructure and cloud teams to manage licensing across on-prem, virtual, and cloud environments
• Ensure compliance with vendor agreements and internal policies
• Lead and support software vendor audits, including documentation and response coordination
• Identify and mitigate licensing risks to prevent financial exposure
• Perform financial analysis for renewals, budgeting, and cost optimization
• Collaborate with procurement and finance to manage and optimize software spend
• Provide reporting on compliance posture, utilization, and risk to leadership
• Support security, privacy, and compliance teams with asset and licensing data
• Full-time role; standard business hours
• Occasional extended hours during audits or critical initiatives
• Hybrid/remote flexibility available

Preferred Certifications

• ITAM, SAM, or vendor-specific licensing certifications

Supervisory Responsibilities

• May oversee Software Asset Analyst(s)

Physical Requirements

• Primarily sedentary role
• Extended periods of sitting and computer use
• Frequent use of visual display terminals and verbal communication