Soft Count Clerk

Tonkawa Casinos; Oklahoma; On-site; USD 17,000 - 25,000; Full time

Job summary

Tonkawa Casinos in Oklahoma seeks a reliable Soft Count Clerk to remove bill acceptors from slot machines and, at times, drop boxes from table games, counting contents accurately. The role requires basic math, good judgment, and clear communication with staff and guests.

Applicants must be able to work various shifts, including early mornings and weekends, and adhere to gaming policies. Education: High School Diploma or GED; prior soft count experience preferred.

Qualifications

• Requires basic math skills and ability to operate a 10-key.
• Must communicate effectively with guests and co-workers.
• Reads, writes, and speaks English clearly.

Responsibilities

• Performs the Slot machine drop.
• Performs the Table Game drop.
• Safeguards drop proceeds in currency and chips.
• Records currency, chips, and related items for each machine and table.
• Keeps keys and follows key procedures.
• Performs minor maintenance on equipment and cash boxes.
• Works in a team during drop and count operations.
• Communicates daily activity to incoming shifts.
• Complies with gaming regulations and Casino policies.
• Willing to work any shift, including early mornings and weekends.

Skills

Math skills

Communication

English proficiency

Education

High School Diploma/GED

Tools

10-key keypad

Job description

Description

Position: Soft Count Clerk

Reports to: Soft Count Supervisor

FLSA Status: Non-Exempt

Position Summary: Responsible for the removal of the Bill Accepters from Slot machines and sometimes the Drop Boxes from Table Games. Associates are also responsible for counting the contents in the Bill Acceptors and Drop Boxes.

Essential Duties:

• Performs the Slot machine drop.
• Performs the Table Game drop.
• Safeguards Bill Acceptor and Tables Games drop proceeds.
• Records the currency, chips, and all related items in the drop for each machine and each table properly.
• Carries machine keys, table drop keys, and keys needed to perform drop and count, and is responsible for all key procedures.
• Performs minor maintenance to equipment and cash boxes as needed.
• Operates within a team structure during the drop and count operation.
• Communicates daily activity to oncoming shifts to ensure a smooth transition.
• Ensures overall compliance with gaming/regulatory and Casino’s policies and procedures.
• Must be willing to work any shift, on any day of the week including early mornings and weekends.
• Performs other duties as assigned.

Requirements

Education and Experience:

• High School Diploma/GED or equivalent required.
• Previous experience in soft count preferred.
• Demonstrate to possess good math skills and efficiently operate a 10 key.

Knowledge, Skills and Abilities:

• Must have ability to use good judgment.
• Must maintain a professional attitude towards co-workers and customers.
• Must possess the will to learn all aspects of the casino floor and the soft count room.
• Understand and comply with all Company and departmental rules and regulations, policies and procedures.
• Must be able to communicate effectively with guests and co-workers.
• Ability to read, write and communicate verbally in English.

Working Conditions and Physical Environment:

The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Requires heavy physical work; heavy lifting, pushing, or pulling required of objects up to 75 pounds.
• Ability to bend, stoop, sit on the floor, climb stairs/ladders, work in small spaces, walk and reach overhead.
• Physical work is a primary part (more than 70%) of job.
• Work involves frequent exposure to unusual elements, dirt dust, fumes, smoke, and/or loud noises.