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The Caregiver Support Program (CSP) Coordinator for PCAFC is a Social Work Program Coordinator responsible for delivering clinical, evidence-based services and interventions, program development, and caregiver education for Veterans and staff. The role includes community outreach, resource development, and ongoing quality-improvement activities related to PCAFC.
The position requires a master's in social work, licensure to practice, and strong organizational and leadership abilities to
The Caregiver Support Program (CSP) Coordinator for the Program of Comprehensive Assistance to Family Caregivers (PCAFC) is a Social Work Program Coordinator whose primary responsibilities are to provide clinical evidence-based services and interventions; program development; caregiver, Veteran and staff education on caregiver issues; community outreach; resource development; continuous quality-improvement activities and evaluation/consultation related to the PCAFC.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Social Worker(Program Coordinator), GS-12
One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:
At least 2 years of specialized social work practice (e.g., caregiver support, medical foster care, case management)
Experience in clinical program coordination, including developing and implementing guidelines, tracking systems, and quality-improvement measures
For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, training rooms, and libraries. The work area is adequately lighted, heated, and ventilated. The incumbent must also work outdoors in all types of weather. There may be occasional exposure to moderate risks or discomforts in storage areas or hazardous waste sites. The work is primarily sedentary, although some physical effort may be required, e.g., walking, standing, climbing ladders, stooping, kneeling, and carrying light items such as manuals or briefcases, or driving or traveling by motor vehicle. Job entails the ability to have active listening, reading, observing and evaluating verbal and non verbal behavior; walking, speaking, writing clinical notes, writing and reading policies and procedures, using office equipment such as computers, telephones, fax machines, copy machines and cell phones. Must be able to remain current in Basic Life Support (BLS) certifications and able to engage in Prevention and Management of Disruptive Behavior, or have a valid exemption. The CSP program occasionally has assessments and follow up visits that are required to occur in the community and requires providing services where the Veterans receive contracted VA services. It is possible that the incumbent could find themselves traveling to assess Veterans and/or their caregivers. This can occasionally include overnight stays. This travel takes place within the NAVAHCS catchment area which includes La Paz, Navajo, Maricopa, Coconino, Mohave, Apache and Yavapai counties including the areas of Hopi and Navajo reservations. And potentially may include neighboring areas of Utah, Nevada and California. Additionally the position may require occasional travel away from the duty station to other sites as appropriate to patient care or training needs. Travel will be for a variety of reasons, including but not limited to: national and regional conferences, site visits to other facilities in the VISN (or the VISN offices), face-to-face meetings regarding national and regional projects/assignments, specialized training for certain medical equipment and/or systems, other training opportunities that may improve the incumbents ability to better serve the needs of the VA.