Social Worker (Program Coordinator) - Caregiver Support

U.S. Department of Veterans Affairs; Sioux Falls (SD); On-site; USD 110,000 - 143,000; Full time

Job summary

The Social Worker (Program Coordinator) within the Caregiver Support Program at the Sioux Falls VA Health Care System leads a team and coordinates care for Veterans’ family caregivers. The role includes supervising staff, coordinating services with multiple clinical teams, and ensuring quality service delivery across campus locations.

Education programs for Veterans and caregivers are developed and maintained, with an emphasis on guidelines, mental health, and psychosocial support.

Qualifications

• Education or degrees recognized by the U.S. Department of Education from accredited institutions will qualify for Federal employment.
• Foreign education may be considered with a Certificate of Foreign Equivalency accompanying the transcript.

Responsibilities

• Oversees service delivery and coordination of care activities for family caregivers who provide personal care services to eligible Veterans.
• Coordinates program implementation with multiple clinical services across campus locations including nursing and mental health.
• Manages staff, assigns work, conducts performance evaluations, and handles training and awards.
• Establishes and maintains an ongoing education program for Veterans, caregivers, and staff on guidelines and psychosocial issues.
• Maintains a network of referral resources and serves as the Sioux Falls VA HCS POC for PCAFC/PGCSS inquiries.

Job description

Social Worker (Program Coordinator) - Caregiver Support

• Department: Department of Veterans Affairs

The Incumbent serves as a Social Work (Program Coordinator) who manages staff within the Caregiver Support Program (CSP) team.

Key Responsibilities

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Duties include but are not limited to the following: The CSP provides a state of the art continuum of services, education and resources to caregivers of Veterans with complex needs. Oversees service delivery and coordination of care activities for family caregivers who provide personal care services to eligible Veterans regardless of period of service.

The CSP includes the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS) The incumbent coordinates program implementation with multiple clinical services across all campus locations within the Sioux Falls VA Health Care System (HCS), including but not limited to: nursing, physical, occupational and speech therapists and mental health and primary care providers.

The incumbent provides the full range of supervisory duties which would include responsibility for assignment of work to be performed, performance evaluations, selection of staff, training of staff, and recommendation of awards, advancements, and when appropriate disciplinary action.

Establishes and maintains an ongoing education program for Veterans, caregivers, community agencies, students and staff to facilitate understanding of clinical practice guidelines, mental health issues, readjustment issues and psychosocial issues facing caregivers.

Incumbent maintains a current network of referral resources to include peer support mentoring groups, caregiver skill building and self-care educational opportunities, mental health support, legal and financial services. The incumbent serves as the Sioux Falls VA HCS POC for all inquiries and outreach requests regarding eligible PCAFC and PGCSS caregivers.

other duties as assigned Work Schedule: Monday-Friday 7:30am to 4:00 or 8:00am to 4:30 pm Telework: Ad Hoc Emergency Telework MAY BE Authorized Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $110165 – $143216/yr.

What is the application deadline?

Applications close on 2026-10-26.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.