Social Worker (Program Coordinator)- Care Coordination and Integrated Case Management

U.S. Department of Veterans Affairs; Miami (FL); Remote; USD 109,000 - 142,000; Full time

Benefits offered by this job

Health Insurance

Federal Pension

Paid Time Off

CME Reimbursement

Job summary

U.S. Department of Veterans Affairs in Florida, Miami, seeks a Social Worker (Program Coordinator) for Care Coordination and Integrated Case Management. The role blends clinical services with program management to improve outcomes for Veterans with complex needs.

The position requires leadership of CC&ICM processes, policy development, daily operations oversight, and collaboration across teams. Telework is eligible; federal benefits apply.

Qualifications

• Education recognized by the U.S. Department of Education from accredited institutions.

Responsibilities

• Lead and coordinate CC&ICM across VA Health Care System.
• Provide clinical oversight and interdisciplinary collaboration.
• Develop policies and procedures for program operation.
• Prepare statistical reports for facility, VISN, and national use.
• Travel to other locations within NF/SGVHS as needed.

Job description

Social Worker (Program Coordinator)- Care Coordination and Integrated Case Management

• Department: Department of Veterans Affairs

The Social Worker (Program Coordinator) in the Care Coordination and Integrated Case Management (CC&ICM) program is responsible for coordinating, implementing, and maintaining the CC&ICM program across a VA Health Care System. The position blends direct clinical services with program management to improve outcomes for Veterans with complex medical, behavioral health, and psychosocial needs

Key Responsibilities

VA offers a comprehensive total rewards package. VHA Total Rewards.

• Pay: Competitive salary, annual performance bonus, regular salary increases
• Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
• Licensure: 1 full and unrestricted license from any US State or territory
• CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
• Malpractice: Free liability protection with tail coverage provided
• Contract: No Physician Employment Contract and no significant restriction on moonlighting

A Senior Social Worker in CC & ICM is responsible for leading, coordinating, and managing integrated care processes that connect multiple services to ensure seamless, patient-centered outcomes.

This role blends administrative leadership, clinical oversight, and interdisciplinary collaboration Duties and responsibilities include, but are not limited to: The incumbent manages daily operations of the program, develops policies and procedures for program operation, and prepares statistical reports for facility, VISN, and national use.

Acts as an integral member in creating structure and standards to support inter‑professional collaboration throughout the continuum of care. Responsible for providing outreach and education to multiple interdisciplinary teams across the system regarding the benefits and strategies of integrated case management.

Identifies Veterans who are high-risk and/or are high utilizers of resources in order to provide/facilitate care coordination, facilitate coordinated care review team meetings, ensure assignment of an appropriate lead coordinator, and develop and monitor program outcomes. Requires advance level knowledge and understanding of the biopsychosocial, behavioral health and mental health needs of Veterans and their family members/caregivers.

Travels on a regular basis to other locations of care within the NF/SGVHS to carry out job duties/assignments. Provides skills in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations, which includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management.

Incorporates multiple causation in differential diagnosis and treatment within approved clinical privileges or scope of practice. Has knowledge in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services and to design system changes. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm(Note: Work schedules are determined and approved by the supervisor.

The incumbent may be required to work various shifts on a permanent or temporary basis based on facility/patient care needs).

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $109327 – $142128/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-06.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.