Social Worker (MSW)

Crossbridge Hospice; Akron (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Health, Dental, Vision, Disability & 1

401(k) Retirement Plan

Tuition Reimbursement

Professional Licensing & Certification

Paid Time Off + Holidays

Mileage Reimbursement

Supportive Team Environment

Mission-driven leadership

Growth opportunities

Meaningful work

Job summary

Crossbridge Hospice is seeking a compassionate Hospice Medical Social Worker in Akron, OH to provide emotional, social, financial, and resource-based support to patients and families facing serious illness and end-of-life care.

You will collaborate with an interdisciplinary team, apply 4Ms framework (What Matters, Medications, Mentation, Mobility), and advocate for patient dignity. Requirements include MSW and state licensure; driving is required.

Qualifications

• Master's degree in Social Work (MSW) from a CSWE-accredited program.
• Must have a current Social Worker License in the state of practice.
• Valid driver’s license and good driving record.
• Proficiency in clinical skills and sound professional judgment.
• Excellent verbal and written communication skills.

Responsibilities

• Provide social casework to individuals and families served by the Agency.
• Assess financial situations and refer to Agency resources as indicated.
• Respond to referrals for social work by staff or external professionals.
• Participate in IDG team conferences to identify social issues and plan interventions.
• Refer patients and families to community agencies with appropriate follow-up.
• Participate in case conferences with other agencies and interpret resources to staff.

Skills

Clinical skills

Verbal communication

Written communication

Professional judgment

Driver's license

Education

MSW (Master's degree)

Tools

EMR systems

Job description

At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission—people caring for people—guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally.

By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve.

Our Mission

To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people caring for people.

Culture & Values

Our people are the heartbeat of our mission. At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we’re building a community that leads with integrity and serves with heart.

• Clinician-led teams built on compassion and respect
• A supportive environment where every voice matters
• Commitment to dignity for patients, families, and staff
• Integrity and empathy at the core of all we do

Why You’ll Love Working With Us:

• Competitive compensation
• Health, Dental, Vision, Disability & Life Insurance
• 401(k) Retirement Plan
• Tuition Reimbursement
• Professional Licensing & Certification Renewal Reimbursement
• Paid Time Off + Paid Holidays + Floating Holidays
• Mileage Reimbursement
• Supportive Team Environment
• Mission-driven leadership that values your voice and expertise
• Opportunities to grow
• Do meaningful work that impacts patients and families every day

How you will contribute:

The Hospice Medical Social Worker is a vital member of the interdisciplinary team, responsible for providing emotional, social, financial, and resource-based support to patients and families navigating serious illness and end-of-life care.

This role requires compassion, strong clinical judgment, excellent communication skills, and the ability to support patients and families through highly sensitive and meaningful experiences.

How you will make an impact:

• Provide social casework as an entity, where appropriate, to individuals and families receiving nursing or other services from the Agency
• Assess, when appropriate, a family‘s financial situation taking into consideration the patient‘s prognosis and medical needs, and referring to an Agency for financial assistance if indicated, interpreting the medical situation to the referring Agency and generally facilitating the process of referral
• Respond to referrals for casework by Agency staff or professionals from outside the Agency providing service as appropriate
• Participate in Agency IDG team conferences identifying social problems, their severity, and their inter-relatedness to the medical situation, as well as assessing a family‘s strengths and weaknesses and discussing alternate methods of alleviating the situation
• Refer patients and families to community agencies with appropriate follow-up
• Participate in case conferences with other agencies
• Interpret social resources to staff and health services to special agencies
• Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care

The Experience and Skills You’ll Bring

• Master‘s degree (MSW) from a school of Social Work accredited by the Council on Social Work Education
• Has a current Social Worker License in the state of practice in accordance with state licensure requirements
• Must maintain a valid driver’s license and good driving record
• Proficiency in clinical skills
• Be available at all times during agency operating hours or as needed
• The ability to make sound professional clinical judgment
• The ability to assess and document patient needs and formulate individualized patient care plans to meet those needs
• Excellent verbal and written communication skills
• Proficiency in personal computer use including email, clinical, word processing, and spreadsheet software

Preferred Knowledge, Skills and Experience:

• Advanced Palliative Hospice Social Worker Certification-APHSW-C, through Social Work and Palliative Care Network.
• Two years’ experience within hospice
• Certified in Volunteer Administration (CVA), through Council for Certification in Volunteer Administration
• EMR experience