Social Worker (MSW)

Crossbridge Hospice, LLC; Akron (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability & Life Insurance

401(k) Retirement Plan

Tuition reimbursement

Licensing renewal reimbursement

PTO + Holidays + Floating holidays

Mileage reimbursement

Supportive team environment

Mission-driven leadership

Growth opportunities

Meaningful work

Job summary

Crossbridge Hospice is seeking a dedicated Hospice Medical Social Worker to join our interdisciplinary team. You will provide emotional, social, and resource-based support to patients and families facing serious illness and end-of-life care.

We value compassionate care, clinical judgment, and clear communication to help families navigate difficult times with dignity and respect. This role offers growth opportunities within a mission-driven organization.

Qualifications

• Master's degree (MSW) from a CSWE-accredited program.
• Current Social Worker License in the state of practice.
• Must maintain a valid driver’s license and good driving record.
• Proficiency in clinical skills and in delivering patient-centered social work.

Responsibilities

• Provide emotional, social, financial and resource-based support to patients and families.
• Assess and refer for financial assistance and coordinate with internal teams.
• Participate in interdisciplinary team conferences and care planning.
• Ensure use of 4Ms framework (What Matters, Medications, Mentation, Mobility) and Age-Friendly Care.
• Document patient needs and formulate individualized care plans.
• Engage in case conferences and community referrals when appropriate.
• Maintain strong communication with team and families.

Skills

MSW

Licensed Social Worker

Driver's license

Clinical skills

Communication skills

Computer literacy

Education

Master's degree (MSW) from CSWE-accredited program

Tools

EMR experience

Job description

At Crossbridge Hospice, we believe a role is truly fulfilling when it aligns with your personal values, reflects your interests, leverages your strengths, and supports your professional growth. Our mission—people caring for people—guides everything we do. We are committed to cultivating a workplace where individuals feel empowered to thrive, both personally and professionally.

By thoughtfully matching people with roles that resonate with their purpose and aspirations, we foster a culture rooted in authenticity, innovation, and shared growth. When individuals bring their whole selves to work, remarkable things happen—for our teams, our patients and their families, and the communities we serve.

Our Mission

To provide compassionate, patient-centered hospice care that honors the dignity of every individual; people caring for people.

Culture & Values

Our people are the heartbeat of our mission. At Crossbridge Hospice, we recognize your unique talents, nurture your growth, and celebrate your compassion. Together, we’re building a community that leads with integrity and serves with heart.

• Clinician-led teams built on compassion and respect
• A supportive environment where every voice matters
• Commitment to dignity for patients, families, and staff
• Integrity and empathy at the core of all we do

Why You’ll Love Working With Us

• Competitive compensation
• Health, Dental, Vision, Disability & Life Insurance
• 401(k) Retirement Plan
• Tuition Reimbursement
• Professional Licensing & Certification Renewal Reimbursement
• Paid Time Off + Paid Holidays + Floating Holidays
• Mileage Reimbursement
• Supportive Team Environment
• Mission-driven leadership that values your voice and expertise
• Opportunities to grow
• Do meaningful work that impacts patients and families every day

How You Will Contribute

The Hospice Medical Social Worker is a vital member of the interdisciplinary team, responsible for providing emotional, social, financial, and resource-based support to patients and families navigating serious illness and end-of-life care.

This role requires compassion, strong clinical judgment, excellent communication skills, and the ability to support patients and families through highly sensitive and meaningful experiences.

How You Will Make An Impact

• Provide social casework as an entity, where appropriate, to individuals and families receiving nursing or other services from the Agency
• Assess, when appropriate, a family's financial situation taking into consideration the patient's prognosis and medical needs, and referring to an Agency for financial assistance if indicated, interpreting the medical situation to the referring Agency and generally facilitating the process of referral
• Respond to referrals for casework by Agency staff or professionals from outside the Agency providing service as appropriate
• Participate in Agency IDG team conferences identifying social problems, their severity, and their inter-relatedness to the medical situation, as well as assessing a family's strengths and weaknesses and discussing alternate methods of alleviating the situation
• Refer patients and families to community agencies with appropriate follow-up
• Participate in case conferences with other agencies
• Interpret social resources to staff and health services to special agencies
• Be responsible to ensure the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care

The Experience And Skills You’ll Bring

• Master's degree (MSW) from a school of Social Work accredited by the Council on Social Work Education
• Has a current Social Worker License in the state of practice in accordance with state licensure requirements
• Must maintain a valid driver’s license and good driving record
• Proficiency in clinical skills
• Be available at all times during agency operating hours or as needed
• The ability to make sound professional clinical judgment
• The ability to assess and document patient needs and formulate individualized patient care plans to meet those needs
• Excellent verbal and written communication skills
• Proficiency in personal computer use including email, clinical, word processing, and spreadsheet software

Preferred Knowledge, Skills And Experience

• Advanced Palliative Hospice Social Worker Certification-APHSW-C, through Social Work and Palliative Care Network.
• Two years’ experience within hospice
• Certified in Volunteer Administration (CVA), through Council for Certification in Volunteer Administration
• EMR experience