Social Worker/Medical Liaison (MOC DG)

Goddard Riverside; New York (NY); On-site; USD 56,000 - 61,000; Full time

Job summary

Goddard Riverside Community Center seeks a Social Worker/Medical Liaison for the MOC Downtown Team in Manhattan. The role blends outreach with clinical coordination to connect unsheltered individuals to medical and psychiatric care.

You will coordinate with SMT, assist with intakes, support housing goals, and accompany clients to appointments, using harm reduction principles. Flexible schedule and field work are required.

Qualifications

• MSW required at hire; LMSW required within 6 months of hire.
• Valid driver's license with a clean driving record.
• Flexibility to work evenings, overnights and weekends as required.
• Spanish proficiency preferred.
• Experience with homelessness or mental health populations preferred.

Responsibilities

• Coordinate medical, psychiatric and outreach services for medically vulnerable clients.
• Administrative duties: incident reporting, scheduling SMT and follow-up.
• Field canvassing to escort clients to appointments and coordinate care.
• Assist housing specialists with referrals and housing processes.
• Maintain case records and participate in team meetings and supervision.

Skills

Interpersonal skills

Multitasking

Verbal communication

Written communication

Spanish language

Education

MSW

LMSW within 6 months

Tools

Streetsmart

MOCapp

CARES

Job description

Social Worker/Medical Liaison (MOC DG)# Social Worker/Medical Liaison (MOC DG)MOC Outreach Downtown Team - New York, NY 10013## OverviewSalary Range$56,000.00 - $61,000.00 Salary/year## Description**Intro/Program Description:** Goddard Riverside Community Center is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. The Downtown team serves lower Manhattan and collaborates with various community partners and healthcare agencies throughout Manhattan. The Downtown Goddard catchment area includes 23rd St and below. The Uptown Goddard catchment area serves the Upper East & West side of Manhattan.**Purpose of Position:** The Medical Liaison works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position coordinates and supports the activities of the team’s medical and psychiatric providers to deliver integrated care to our clients. Be additional support in completing clinical assessments and potential emergency removals via 9.58 of clients at risk.**Schedule:** Monday through Friday, 9:00am-5:00pm**Salary Range:** $56,000-$61,000***Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.***## Roles, Responsibilities, and Essential Duties**Role, Responsibilities, and Essential Duties****Administrative Duties (~60%)*** Incident reporting and follow up, as needed* Manage psychiatric and Street Medicine Team (SMT) schedule:* Add clients to the schedule when referral documents are provided* Sign in and sign out with treatment team members on their scheduled office days* Ensure Housing Outreach Specialists submit referrals to SMT/psych and facilitate follow up on recommendations from treatment team.* Develop linkages with other healthcare providers and resolve insurance issues:* Gather medical information received from other appointments or hospital visits* Assist Housing Outreach Specialists with obtaining medical records from hospitals* Find providers (primary care, specialty, additional health care services) for clients based on provider recommendations, geography, and insurance coverage.* Assist with insurance authorization process* Consult E-PACES to determine client medical coverage when necessary* Track clients’ Medicaid/Medicare certification to ensure recertification**Communicate:*** With hospitals and emergency rooms during client acute treatment/hospitalization* With Janian providers about emergencies, need for advocacy, other urgent matters* Meet monthly with team leadership and SMT providers to review and update medically vulnerable list**Clinical Case Management duties:*** Carry a smaller caseload of clients that are more medically vulnerable clients* Assist SMT with coordination of special projects and public health initiatives such as vaccinations* Manage a client caseload and develop individualized housing and service plans to address barriers to stability.* Guide clients through the housing process from street homelessness to transitional or permanent housing.* Conduct comprehensive intakes and psychosocial assessments to identify needs, goals, and services.* Advocate with housing, benefits, healthcare, and other service providers and coordinate appropriate referrals.* Maintain accurate case records and database documentation.* Support clients during crises and coordinate emergency or supervisory assistance as needed.* Participate in staff meetings, case conferences, training, supervision, and program evaluation/improvement.**Field Work (~40%)*** Canvass for clients in the field for psych/medical appointments (either with SMT/psych providers or independently)* Escort clients to medical appointments, labs and diagnostic imaging centers, as needed* Obtain 9.58 designation and aid in assessing and completing removals for clients in the field, when needed**Other duties as required****Qualifications/Educational Requirements****Required:*** Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)* MSW required at hire, LMSW required within 6 months of hire* Flexibility in work hours; available to work evening, overnight and weekend shifts as required (including quarterly overnight counts as required by funder)**Preferred:*** Prior experience with the homeless and/or mentally ill population preferred* Proficiency in Spanish**Skills, Knowledge and Abilities*** Understanding of housing first and other harm reduction models* Ability to multitask* Strong interpersonal skills* Strong written and verbal skills* Team player* Good judgement**Computer Skills: To perform this job successfully, an individual should be:*** Proficient in Microsoft Outlook* Experience with, or ability to learn, computer databases such as Streetsmart, MOCapp, and CARES**Physical Requirements*** Frequent walking and standing* Ability to lift up to 30 lbs, including client belongings**Work Environment*** Indoors and outdoors; all weathers***We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.******Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.******The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.***