Social Worker, Expectant Families

East Side House Settlement; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

East Side House Settlement in the Bronx and Northern Manhattan is seeking a Social Worker to provide social work and supportive services to participants in Expectant Families and Older Adult Programs. You will assess needs, connect to resources, and coordinate care with program staff.

The role emphasizes crisis support, referrals, workshops, and documentation, with a schedule of 8:00am–4:00pm Monday through Friday.

Qualifications

• MSW required or preferred; social work licensure not required.
• 2–3 years of relevant experience in social services, case management or family support.
• Experience with expectant families, families with young children, older adults, or diverse populations is preferred.
• Knowledge of NYC public benefits, emergency assistance, healthcare, housing, and community resources.

Responsibilities

• Conduct needs assessments and develop support referral and follow-up plans.
• Coordinate emergency assistance and basic-needs support with required documentation.
• Provide short-term counseling, crisis support, safety planning, and referrals.
• Connect participants to internal and community resources and public benefits.
• Plan and facilitate psychoeducational workshops and groups.
• Collaborate with Home Visitors and program staff to address barriers to goals.
• Maintain timely, confidential documentation of services and outcomes.

Skills

Bilingual English/Spanish

Case management

Resource navigation

Crisis intervention

Documentation & reporting

Education

Master of Social Work (MSW)

Tools

Microsoft Office

Electronic case-management systems

Job description

Position Title

Social Worker

Department

Social Services

Site/Location

Multisite

Job Classification

Full Time-Exempt

Salary Range

$70,000 - $75,000

Reports To

Program Director, Expectant Families

MISSION STATEMENT

East Side House cares for the individuals, families, and communities we serve by expanding opportunities to live more fulfilling lives through education, career, and supportive services.

JOB DESCRIPTION

Summary/ Objective

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. ESHs Social Services Programs align with our mission by providing high quality programs and services within community programs and school partnerships.

The Social Worker provides social work and supportive services to participants in Expectant Families and Older Adult Programs. Working collaboratively with program staff, the Social Worker helps individuals and families address immediate needs, strengthen stability and well-being, and connect to appropriate resources. Services include needs assessment, emergency asssisance, short-term supportive counseling, crises support, psychoeducational workshops, referrals, and coordination of care.

Essential Functions and Responsibilities

• Conduct initial and ongoing needs assessments and develop appropriate support referral, and follow-up plans.
• Coordinate emergency assistance and basic-needs support, including required documentation and follow-up.
• Provide short-term supportive counseling, crises support, safety planning, and appropriate referrals within the scope of the role.
• Connect participants and families to internal and community resources and public benefits, including housing, food, healthcare, behaviorial health, childcare, legal, financial, workforce, and other family supports.
• Plan and facilitate psychoeducational workshops, groups, and events based on participants needs, including wellness, parenting preparation, stress management, healthy relationships, financial capability, and resource navigation.
• Collaborate with Home Visitors and other program staff to identify participant needs, coordinate services, and address barriers to participant goal attainment.
• Maintain relationships with community partners and connect participants to relevant East Side House programs and services.
• Maintain timely, accurate, and confidential documentation of assessments, services, emergency assistance, referral, outreach, workshops, and participant outcomes.
• Fulfill mandated reporter responsibilities and respond to participant safety and concerns in accordance with applicable law, agency policies, and program protocols.
• Participate in case consultation, program planning, professional development, Social Services Department, and organization-wide events activities as assigned.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

• Master of Social Work (MSW); social work licensure not required
• Minimum of 2-3 years of relevant experience in social services, case management, family support, community-based services, or related setting.
• Experience working with expectant families, families with young children, older adults, and /or diverse community populations preferred.
• Demonstrated experience with needs assessment, resource navigation, referrals, advocacy, crises support, and service coordination.
• Knowledge of New York City public benefits, emergency assistance, healthcare, behavioral health, housing, food security, and other community-based resources.
• Experience developing or facilitating psychoeducational workshops or groups preferred.
• Knowledge of mandated reporting, participant safety, confidentiality, professional boundaties, and documentation requirements.
• Strong written and verbal communication skills and proficiency with electronic case-management/data systems and Microsoft Office.
• Billingual English/Spanish strongly preferred. Commitment to demonstrating ESHs organizational values of Excellence, Integrity, Compassion, Empathy, and Community
• SIFI Certification strongly preferred with at least one years experience supervising social work interns
• Knowledge of the network of social services available to parents and families in New York
• Bilingual in English and Spanish

Competencies

• Person-Centered & Strength-Based Practice
• Assessment & Critical Thinking
• Resource Navigation & Advocacy
• Crises Response & Safety Awareness
• Relationship Building & Engagement
• Cross-Program Collaboration
• Cultural Responsiveness & Adaptability
• Documentation & Accountability

Clearance

Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings.

Supervisory Responsibility

N/A

Physical Demands

This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Expected Work Schedule

The work schedule expected for this position is: 8:00am – 4:00pm Monday - Friday, as aligned to the needs of the program/service. The schedule may be adjusted based on ESHs operational needs and funder requirements, with notice provided whenever possible.

EEO Statement

East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.