Social Worker/Custody and Removal Coordinator

LUKOS LLC; Pompano Beach (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

LUKOS LLC in Pompano Beach, FL is seeking a Social Worker/Custody and Removal Coordinator to support ICE detention operations and detainee services. You will assist detainees with needs, requests, and information while coordinating access to resources.

The role emphasizes trauma-informed care, victim support, and collaboration with ERO field offices and detention staff. Fluent in English and Spanish is required for direct communication.

Qualifications

• Bachelor's degree in Social Work, Psychology, or an equivalent degree.
• Master's degree or an equivalent advanced degree preferred but not required.

Responsibilities

• Assist with needs, requests, and complaints from detained noncitizens regarding non-officer or immigration case issues.
• Assist with parent/child communication and/or child welfare involvement for detainees.
• Coordinate disability accommodations and follow-up with detention facilities upon request by ERO HQ.
• Help ensure compliance with agency policies and detention standards; communicate with detained noncitizens.
• Provide language interpretation for facility and ERO staff working with detainees.
• Refer noncitizens to appropriate staff for care and follow-up (medical, mental health, chaplain, etc.).
• Support specialized housing units and programs for vulnerable populations, as needed.
• Provide general safety and security support within the detention facility.

Skills

Fluent in English and Spanish

Education

Bachelor's degree in Social Work, Psychology, or equivalent

Master's degree or equivalent advanced degree preferred

Job description

Position: Social Worker/Custody and Removal Coordinator

Location: Pompano Beach, FL

Job Id: 1565-DHS ICE

# of Openings: 1

Social Work / Custody and Removal Coordinator

Minimum Qualifications Summary

Certification & Education

Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education.

• Bachelor's degree in Social work, Psychology, or an equivalent degree.
• Master's degree or an equivalent advanced degree preferred but not required

Experience Required

• At least two (2) years of related experience (e.g., experience providing services to victims, trauma-informed programming, experience working with immigrants or foreignborn individuals) and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level.
• Experience working in or with victims or individuals in a confinement or custodial setting.
• At least two (2) years of experience providing services to vulnerable populations.
• Experience with and an understanding of situations that contribute to family/individual stress, problems and crisis situations
• Fluent in English and Spanish, written and oral

Job Objective

The Custody and Resource Coordinator (CRC) assists ERO Field Office and detention facility staff in maintaining a safe detention environment. The CRC also provides services and support to individuals on issues that commonly affect the ICE detained population and ICE mission such as responsive support to victims, trauma, sexual abuse and assault, domestic violence, human trafficking, and medical and mental health care.

The duty location of each CRC will be at a designated ICE detention facility or ICE office. At each duty location, the CRC will be responsible for supporting ERO Field office and facility staff in their daily duties.

Responsibilities

• Assist with needs, requests (on ICE Detainee Request Form or otherwise), and complaints from the detained noncitizen population regarding non-officer or immigration case related issues.
• Assist ERO officers with addressing noncitizen requests related to parent/child communication and/or child welfare involvement.
• Facilitate on-site support of disability accommodations, including coordinating followup, as requested by ERO, with detention facilities upon submission of a Disability Accommodation Notification to ERO Headquarters (HQ).
• Assist ERO and detention facility staff as a resource to facilitate the compliance of applicable agency policies and detention standards. Facilitate discussions and communicate directly with detained noncitizens. Areas of facilitation include but are not limited to the following topic areas: allegations of sexual abuse and assault, identification and monitoring of pregnant noncitizens, resources for noncitizens in segregated housing or special management units, and admission and release.
• Address ERO and detention facility staff questions or concerns about specific noncitizens, including available services.
• Provide noncitizen referrals to appropriate ERO and detention facility staff for care and follow-up to prevent critical incidents and issues (e.g., medical, mental health, chaplain, etc.).
• Support noncitizens with specialized needs or requiring heightened attention and conduct noncitizen wellness checks and follow-ups upon request by ERO Field Office and/or ERO HQ.
• Meet with newly detained noncitizens during or after intake to answer questions, address concerns, provide brief orientation to the detention facility and CRC services.
• Assist ERO Field Offices who run specialized housing units and programs or services that are designed to provide appropriate care to vulnerable populations, such as: a. Dedicate Housing for Transgender Noncitizens b. Behavioral/Mental Health Unit(s) c. Family Residential Centers d. Reunification of relatives and children in federal custody e. Young adult case management services
• Provide language interpretation for facility and ERO staff communicating with the detained noncitizen population.
• Provide general support, as needed, to help maintain safety and security of the detention facility.
• Assist ERO Field Office in removal planning for noncitizens with vulnerabilities and in general population by - researching referrals and identifying to resources in the noncitizen's home country and developing individualized Departure Plans.
• Assist ERO Field Office in release planning for noncitizens with vulnerabilities and in general population by researching referrals and identifying needed resources in the U.S. Planning activities may include communicating with family members, securing resources such as medical/mental healthcare, and identifying housing options or placement in a shelter or hospital/institution.
• Develop and maintain a national