Social Worker Assistant

InnovAge Holding Corp.; San Bernardino (CA); On-site; USD 35,969 - 44,964; Full time

Job summary

InnovAge Holding Corp. seeks a Social Work Assistant to support program participants by coordinating essential services and benefits. The role includes helping with Medicaid/Medicare applications, housing referrals, and documenting needs with the Social Worker team.

You will research community resources, verify participant data, and assist with outreach and referrals to ensure participants receive timely support. Travel within the service area may be required.

Qualifications

• Community Health Worker training or certification course.
• Associate’s degree in healthcare, social services, or equivalent.
• Bachelor’s of Social Work, Health Care Administration, or equivalent preferred.
• Require personal transportation, current state issued driver’s license, good driving record and auto insurance.
• CPR/BLS and First Aid required in California only.
• Two years’ experience in community-based social services or healthcare setting.
• One year experience with older adults and people with disabilities.

Responsibilities

• Contact participants to confirm delivery of DME and other interventions.
• Assist participants with Medicaid/Medicare applications and recertifications.
• Help housing, homelessness prevention, food security or related programs as needed.
• Research and catalog community resources and referral contacts.
• Locate and verify participant locations, numbers and emergency contacts.
• Update demographic information in InnovAge systems as required.

Education

Community Health Worker training or certification course

Associate’s degree in healthcare, social services, or other equivalent training

Bachelor’s of Social Work, Health Care Administration, or other equivalent training

Job description

Essential Functions and Work Responsibilities

Functional Category: Social Work Support Activities - 100%

Goods, Services and Supports Fulfillment: The SWA may be assigned tasks that include contacting participants to confirm the delivery of critical DME, clinically indicated goods, services, or supplies and other interventions critical to supporting the participant in his/her setting.

Benefit Program Application Support: The SWA may be assigned to provide hands on assistance to participants with applying for or recertifying for Medicaid/Medical, Medicare in collaboration with the Eligibility and Finance Department. Additionally, the Social Work Assistant may provide hands on assistance to participants applying for housing, homelessness prevention, food security or other similar programs identified by participants’ InnovAge Social Worker as a needed intervention. Administrative support for end-of-life coordination may be assigned as directed by the Social Work Supervisor. Assists with housing encounters documentation in EPIC

Community Resource Research: The SWA may be assigned to research, identify and catalogue community or faith-based organizations; city, county or state programs; other services to address the needs of individual participants or participant populations within the Center. This would include services provided, contact person, hours of operation, and contact information necessary for the assigned Social Worker to make referrals and/or for participants to self-refer.

Outreach: The SWA may be assigned tasks related to locating and validating participant location, telephone number, address, emergency contacts and other demographic information necessary for ongoing engagement with the participant. Additionally, at the direction of the Social Work Supervisor, the SWA may be responsible for updating key demographic information in InnovAge systems as defined by policy or regulatory requirements.

Travel

• Travel may be required within the Center service area.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

REQUIRED

Education

• Community Health Worker training or certification course, Associate’s degree in healthcare, social services, or other equivalent training; Bachelor’s of Social Work, Health Care Administration, or other equivalent training preferred.

Licensure, Certification, Registration or Designation

• Require personal transportation, current state issued driver’s license, good driving record and auto insurance as required by law.
• CPR/BLS and First Aid required in California only.

Work Experience and Qualifications

• Two years’ experience in community-based social services organization or health care setting required.
• Experience in connecting clients with home and community services, applying for/recertifying Medicaid/Medical eligibility, performing client fulfillment activities, or other similar experience required.
• Requires personal transportation, current state issued driver’s license, good driving record and auto insurance as required by law.
• A minimum of one year experience working with older adults and people with disabilities

PREFERRED

Work Experience and Qualifications

• Three years or more of experience working in human, healthcare, or community-based services for older adults and people with disabilities.

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

$26.11 - $32.64

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants

This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com