Social Worker 2 - ER Psych

University Hospitals; Cleveland (OH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free parking

Full benefits

Education & career development

Job summary

University Hospitals in Cleveland, OH, seeks a Social Worker II for the Emergency Psychiatric Access Team. The role supports patients with mental health needs through psychosocial assessments, discharge planning, and resource linkage.

Part of a fast-paced, interdisciplinary team with telemedicine in Shaker Heights and in‑person work at Cleveland Medical Center. The position is 36 hours per week, day/night shifts, with weekends/holidays rotating.

Qualifications

• MSW required from an accredited school of Social Work.
• Licensed Social Worker (LSW) required.
• LISW preferred within one year of eligibility.
• Hospital/health agency experience preferred.

Responsibilities

• Provides psychosocial assessment and intervention for patients/families.
• Develops and implements comprehensive discharge plans with community linkage.
• Coordinates with multidisciplinary team and serves as liaison to community agencies.
• Guides and mentors staff and social work interns.
• Maintains PHI compliance and adheres to UH policies.

Skills

Health care knowledge

Multitasking

Autonomy

Effective communication

Education

Master’s in Social Work (MSW)

Job description

"To Heal. To Teach. To Discover." At University Hospitals, these words represent more than just our mission; they encapsulate the opportunities available to the numerous world‑class doctors, nurses, healthcare professionals, and support staff who choose to join UH and make a difference.

The Social Worker II role within the Emergency Psychiatric Access Team offers a unique chance to become part of a dynamic, collaborative interdisciplinary team. This position adds value to patient care and significantly assists individuals with various issues.

We currently offer an opportunity for a Full time, Day/Night Social Worker to support patients with mental health issues.

Joining our team comes with several benefits, including:

• Free parking for regular status caregivers
• Full benefits and retirement
• Support for continuing education, career growth, and professional development

A Brief Overview

Collaborates with all members of the healthcare team, patient and family (or significant others) to coordinate timely and efficient assessment of psychosocial and discharge planning needs and formulation of patient and family centered discharge plans. Serves as a resource within the social work department and the hospital.

What You Will Do

• Provides psychosocial assessment / intervention to assist patients/families (including clinically complex) and provides age specific care to patients/families in all age groups.
• Develops, documents and implements a comprehensive plan based on identified psychosocial needs and/or discharge needs; develops plans with attention to individual patient and family goals; provides linkage to community resources and UH network services to facilitate optimal care; and serves as liaison to community agencies.
• Communicates/collaborates with the work team using a multidisciplinary approach.
• Provides guidance and serves as consultant to staff and other disciplines regarding complex psychosocial and/or discharge planning issues/barriers.
• Assists with recruitment, and orientation/mentoring/education of new staff and/or social work interns.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• Master’s Degree from an accredited school of Social Work (Required)

Work Experience

• Hospital/Health Agency experience. (Preferred)

Knowledge, Skills, & Abilities

• Theoretical and clinical knowledge regarding health care delivery (Required proficiency)
• Multi‑tasks and prioritizes work (Required proficiency)
• Works autonomously (Required proficiency)
• Communicates effectively with persons of various backgrounds (Required proficiency)

Licenses and Certifications

• Licensed Social Worker (LSW) (Required)
• Licensed Independent Social Worker (LISW) (Preferred within one year of eligibility)

Position Details / Preferred Qualifications

The Psych Emergency Access Center is the evaluation and transfer center for the psychiatric population in all of our entity emergency departments. The Social Worker performs direct evaluations to determine admission or discharge. Patients are seen via in‑person and telemedicine. It is a very fast‑paced environment as patients from all entities are seen within one hour of referral time. The ideal candidate will be autonomous, reliable, a critical thinker, have a crisis background, have strong passion for the psychiatric population, and be a self‑starter.

The position alternates between telemedicine in Shaker Heights, and in‑person at our Cleveland Medical Center. It is 36 hours per week, rotating day/nights. The schedule is (3) 12 hour shifts per week, Mon‑Fri, with rotating weekends and holidays.