Social Worker

30 Shea Medical Center; United States; On-site; USD 60,000 - 75,000; Full time

Job summary

HonorHealth in Scottsdale, AZ is seeking a Case Manager to manage an assigned caseload and coordinate care across inpatient and outpatient settings, ensuring smooth transitions and positive patient experiences.

The role involves collaboration with patients, families, and providers, discharge planning, advance directives, and advocacy within compliance of laws and guidelines. Masters in Social Work required; LCSW/LSW/LMSW preferred.

Qualifications

• Masters in Social Work is required.
• 1 year as a Licensed Social Worker, and/or completion of health-related field placement in Master's level Social Work program required.
• 2 years in case management preferred.
• 3 years as a Licensed Social Worker preferred.
• Other experience in management of behavioral health patients preferred.
• Licensed Social Worker (LSW) - license required.
• Licensed Clinical Social Worker (LCSW) - license required.
• Licensed Master Social Worker (LMSW) - license required.
• Certified Case Manager - certification preferred.

Responsibilities

• Accountable for an assigned caseload and coordinates care across inpatient and outpatient settings.
• Collaborates with patients, caregivers, healthcare providers, and external partners to ensure coordinated care and smooth transitions.
• Assesses readmission risk and discharge planning needs.
• Facilitates communication of clinical information and plan of care among hospitalists, specialists, PCPs, and other providers.
• Communicates financial obligations and discharge information to patients and families.
• Participates in development and maintenance of Case Management metrics.

Skills

Case management

Communication

Advocacy

Interdisciplinary teamwork

Education

Masters in Social Work

Job description

Primary City/State: Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260 Category: Case Management Shift: Day Department: Case Management 8am-4:30pm

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well‑being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY Accountable for an assigned caseload, works collaboratively with patients, caregivers, healthcare providers, and external partners to ensure that care is coordinated and complex information is provided across the health care continuum, resulting in a smooth transition of care with positive patient/family experience, outcomes, high quality, and cost-effective care.

ESSENTIAL FUNCTIONS

Collaborates with patients/caregivers early in the inpatient, and/or outpatient episode in preparation for discharge to include supportive care, end-of-life decisions, community resources/programs, goal setting, and long‑term planning needs.

Interviews, identifies and executes safe post-acute interventions to include pre/post discharge home visits, behavioral health service coordination, guardianship, repatriation, adoptions, CPS, APS, ALTAC, etc.

Assesses readmission risk and barriers to care outpatient including home support, medication management, expectation, etc.

Initiates and assists patients with advance directives.

Facilitates smooth and timely transition from acute care to the appropriate level of care by providing communication of clinical information and plan of care between the hospitalists, specialists and PCP, as well as other key providers.

Communicates financial obligations and other key information pertinent to the discharge plan to the patient, family, MPOA, etc.

Assures effective transition and final hand‑off to the next appropriate level acuity case management team.

Communicates key information regarding inpatient stay and discharge plans to payer in order to obtain authorization for services.

Promotes a collaborative process and communication between all health care team members, inclusive patients/clients, families and significant others to ensure the process of integrated care services are targeted, appropriate, and beneficial to the population served from admission through the discharge process.

Participates in the development and maintenance of Case Management metrics.

Maintains and manages to caseload.

May act as a patient advocate through the continuum and is available to the physician, patient and family as a resource to facilitate communication and monitors patient care to ensure that the patient receives quality care through the use of standards of care and evidence based practice guidelines.

Advocates utilizing knowledge of applicable laws, regulations, government and insurance benefits as well as practice guidelines and standards of practice.

Performs other duties as assigned.

EDUCATION

Masters in Social Work Required

EXPERIENCE

1 year as a Licensed Social Worker, and/or successful completion of health related field placement in Master's level Social Work Program Required

2 years in case management Preferred

3 years as a Licensed Social Worker Preferred

Other Experience in management of behavioral health patients Preferred

LICENSE AND CERTIFICATIONS

Licensed Social Worker (LSW) - License Required

Licensed Clinical Social Worker (LCSW) - License Required

Licensed Master Social Worker (LMSW) - License Required

Certified Case Manager - Certification Preferred

We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

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