Social Worker

US Oncology Inc.; McAllen (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

Texas Oncology in McAllen, TX is seeking a Social Worker (LMSW) to join our patient-centered team. This full-time role supports patients and families, coordinating psychosocial care alongside clinical staff.

You will provide counseling, resource navigation, and education, participate in care planning and survivorship, and document interventions in the EMR. Spanish bilingual skills preferred.

Qualifications

• Master's degree in Social Work from a CSWE-accredited program.
• Minimum 3–5 years in health care; oncology/palliative care/hospice preferred.
• Current LMSW license or pursuing LCSW with associate license.

Responsibilities

• Provide counseling and psychosocial support to patients and families.
• Collaborate with medical staff to support patient care plans.
• Participate in distress screening, end-of-life conversations, and transitions.
• Document interventions accurately in the EMR and maintain records.

Skills

Counseling

Interdisciplinary teamwork

Spanish language proficiency

Education

Master's degree in Social Work (CSWE-accredited)

Job description

Overview

Texas Oncology is looking for a Social Worker (LMSW) to join our team!This full time position will support the McAllen location. This is a full-time Monday-Friday 8am-5pm position with no weekends, call, or major holidays.

Notes from the hiring manager: Join a collaborative, patient centered clinic where employees are supported, valued, and empowered to make a meaningful difference in patients’ lives every day. As a social worker on our team, you will play a critical role in patient care, serving as a trusted advocate, helping navigate complex situations, and partnering closely with clinical staff to support both patients and their families.

Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

What does the Social Worker do?

Provides counseling and supportive services to patients requiring emotional and psychosocial assistance. Provides knowledge of agencies and organizations offering emotional, physical, social, and financial services to patients and families. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

The essential duties and responsibilities:

• Provides emotional support to patients and families, including therapeutic counseling and crisis assessment, as well as non-pharmacologic support for pain, sleep issues, and other physical concerns.
• Demonstrates a strong knowledge of the psychosocial impact of cancer on the patient and family system throughout the continuum of cancer care, including at diagnosis, advanced cancer, end of life care, and survivorship. Demonstrates knowledge specific to practical implications such as financial distress, changes in relationships/roles, custody planning, caregiver demands, advance care planning, psychological distress, and spiritual/existential distress.
• Active member of the medical interdisciplinary team. Ensures ongoing communication with team members to facilitate understanding and support of identified patient and family needs.
• Participates in and contributes to Value Based Care initiatives by participating in distress and depression screening assessment, evaluation, and follow-up; advance care planning and end-of-life conversations and transitions.
• Assists and supports patients and families with transition to and issues associated with Survivorship.
• Meets with patients and their families to administer, assess, and provide appropriate follow-up of psychosocial needs assessments. Considers social support, appropriate community resources, and coping mechanisms.
• Develops, maintains and facilitates support groups to enhance the quality of care and support to patients and their families.
• Coordinates support groups with local agencies and health care providers to prevent duplication of services and to better address the needs of the patient population.
• Provides education to clinic staff regarding skills and knowledge specific to the role of a masters-prepared social worker (MSW) in a medical practice; serves as a resource and expert to clinic staff and providers in managing patients with psychological needs, the impact of social and behavioral determinants on health care outcomes and in addressing issues such as compassion fatigue/satisfaction and secondary trauma amongst staff.
• Provides information about appropriate community resources to patients and families to assist them in accessing a wide variety of services.
• Develops and maintains working relationships with community agencies, health care organizations, and other providers to promote a broad base of support for patients and families.
• Acts as a patient/family advocate in negotiating the health care system. Helps to facilitate communication between patient/family and medical team.
• Documents all interventions in EMR accurately, appropriately and timely.
• Provides professional presentations to groups and organizations to facilitate public understanding of the psychosocial and psychological aspects of the cancer experience.
• Participates in quality improvement activities. May oversee the activities of staff providing coordination of services for patients.
• May supervise MSW Student Interns; review candidates, mentor, and proper documentation training.
• Demonstrates knowledge of age‑specific differences in the patient population that include late adolescence, adulthood, middle age, and the elderly. This includes physiological, psychological, and developmental differences unique to each group.

Qualifications

The ideal candidate for the Social Worker will have the following background and experience:

• Master's degree in Social Work from a school or program accredited by the Council on Social Work Education (CSWE).
• Minimum three- to five-years’ experience preferred, working as a masters-prepared social worker in a health care setting; oncology, palliative care and/or hospice experience desired.
• Valid and current state master’s-level license (i.e., LMSW) or working towards state master’s clinical-level license (i.e. LCSW) with an associate’s license and/or Plan of Supervision, required.
• Bilingual Preferred – Spanish.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires corrected vision and hearing to normal range.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires exposure to communicable diseases, medical preparations, and other conditions common to an oncology/hematology clinic environment. Requires frequent interaction with patients and families, physicians and clinic staff, and external agencies and organizations.