Clinical Social Worker

The US Oncology Network; McAllen (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k plan with company match

Tuition Reimbursement

Generous PTO program

Job summary

The US Oncology Network is seeking a Clinical Social Worker to join their team in McAllen, Texas. This full-time role focuses on providing therapeutic support to cancer patients and their families, as well as facilitating communication between families and the healthcare team. The position offers a competitive benefits package and the opportunity to work in a collaborative environment.

The ideal candidate will hold a Master's degree in Social Work, possess a Texas state clinical license, and have 3-5 years of experience in a healthcare setting, preferably oncology. Being bilingual in Spanish is preferred.

Qualifications

• Minimum 3-5 years experience as a clinical social worker in healthcare.
• Oncology, palliative care, and/or hospice experience preferred.
• Knowledge of psychosocial impact of cancer.

Responsibilities

• Provide therapeutic counseling to patients and families.
• Participate in advance care planning and distress screening.
• Coordinate support groups for patients and families.

Skills

Therapeutic counseling

Psychosocial support

Bilingual (Spanish)

Crisis assessment/interventions

Education

Master's degree in Social Work

Texas state master's clinical-level license (LCSW)

Job description

Overview

Texas Oncology is looking for a Clinical Social Worker to join our team! This full time position will support the McAllen location. This is a full-time Monday-Friday 8am-5pm position with no weekends, call, or major holidays. Join a collaborative, patient-centered clinic where employees are supported, valued, and empowered to make a meaningful difference in patients’ lives every day. As a social worker on our team, you will play a critical role in patient care, serving as a trusted advocate, helping navigate complex situations, and partnering closely with clinical staff to support both patients and their families.

Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patients diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

What does the Clinical Social Worker do?

Participates in the assessment, diagnosis and treatment of mental, emotional, and behavioral disorders for patients requiring emotional and psycho-social assistance. Provides knowledge of agencies and organizations offering emotional, physical, social, and financial services to patients and families. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

• Provides therapeutic counseling to patients, family members, and caregivers as needed. Assessment, diagnosis, and treatment of mental, emotional, and behavioral issues as appropriate. If billing for these services, will document session notes and billing requirements in a timely fashion
• Demonstrates a strong knowledge of the psychosocial impact of cancer on the patient and family system throughout the continuum of cancer care, including at diagnosis, advanced cancer, end of life care, and survivorship. Demonstrates knowledge specific to practical implications such as financial distress, changes in relationships/roles, custody planning, caregiver demands, advance care planning, psychological distress, and spiritual/existential distress.
• Provides emotional support and crisis assessment/interventions to patients and families, as well as non-pharmacologic support for pain, sleep issues, and other physical concerns.
• Active member of the medical interdisciplinary team. Ensures ongoing communication with team members to facilitate understanding and support of identified patient and family needs.
• Participates in and contributes to Value Based Care initiatives by participating in distress and depression screening follow-up, advance care planning and end-of-life conversations and transitions. If billing for advance care planning visits, will document notes and billing requirements in a timely fashion.
• Assists and supports patients and families with transition to and issues associated with Survivorship.
• Meets with patients and their families to administer, assess, and provide appropriate follow-up of psychosocial needs assessments. Considers social support, appropriate community resources, and coping mechanisms.
• Develops, maintains and facilitates support groups to enhance the quality of care and support to patients and their families.
• Coordinates support groups with local agencies and health care providers to prevent duplication of services and to better address the needs of the patient population.
• Provides education to clinic staff regarding skills and knowledge specific to the role of a clinical social worker in a medical practice; serves as a resource and expert to clinic staff and providers in managing patients with psychological needs, the impact of social and behavioral determinants on health care outcomes and in addressing issues such as compassion fatigue/satisfaction and secondary trauma amongst staff
• Provides information about appropriate community resources to patients and families to assist them in accessing a wide variety of services.
• Develops and maintains working relationships with community agencies, health care organizations, and other providers to promote a broad base of support for patients and families.
• Acts as a patient/family advocate in negotiating the health care system. Helps to facilitate communication between patient/family and medical team.
• Documents all interventions in EMR accurately, appropriately and timely. If billing for services, will document notes and billing requirements in a timely fashion.
• Provides professional presentations to groups and organizations to facilitate public understanding of the psycho-social and psychological aspects of the cancer experience.
• Participates in quality improvement activities. May oversee the activities of staff providing coordination of Social Services.
• As appropriate, supervise MSW Student Interns; review candidates, mentor, and proper documentation training.
• May provide Clinical Supervision to MSWs working towards clinical licensure if necessary and deemed appropriate.
• Demonstrates knowledge of age‑specific differences in the patient population that include late adolescence, adulthood, middle age, and the elderly. This includes physiological, psychological, and developmental differences unique to each group.

Qualifications

• Master's degree in Social Work from a school or program accredited by the Council on Social Work Education (CSWE).
• Minimum three‑to‑five years experience preferred, working as a clinical social worker in a health care setting; oncology, palliative care and/or hospice experience desired.
• Valid and current Texas state master’s clinical-level license (i.e. LCSW).
• Bilingual Preferred – Spanish.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires corrected vision and hearing to normal range.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires exposure to communicable diseases, medical preparations, and other conditions common to an oncology/hematology clinic environment. Requires frequent interaction with patients and families, physicians and clinic staff, and external agencies and organizations.