Social Work Supervisor III - Child Protective Services

Johnston County Government; Smithfield (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Johnston County Department of Social Services in North Carolina is seeking a Social Work Supervisor III for the Child Protective Services Unit. The incumbent will supervise a CPS investigator team, ensure timely case initiation, and review case status with coaching and training as needed.

The role requires Master's or Bachelor's in social work (or related field with experience) and may involve court appearances and participation in emergency shelter duties as needed.

Qualifications

• Knowledge of methods and principles of casework supervision.
• Strong training and development abilities for staff and interns.
• Policy understanding of Child Welfare and related statutes.

Responsibilities

• Supervise CPS Investigator unit to keep children safe and ensure timely case initiation.
• Review reports, assign cases daily, and monitor staff performance with coaching.
• Provide on-the-job training and coordinate formal training when available.
• Attend court as required and participate in emergency shelter duties when assigned.

Education

Master's degree in social work

Bachelor's degree in social work

Master's degree in human services

Bachelor's degree in human services

Equivalent combination of education and experience

Job description

The primary purpose of the Johnston County Department of Social Services (JCDSS) is to provide mandatory and non-mandated programs and services to citizens of Johnston County. JCDSS is responsible for providing Child Protective Services, Foster Care and Adoptions, LINKS, ICPC, Services for Adults and Disabled individuals, Adult Protective Services, Guardianship, determining eligibility for Public Assistance (TANF, Medicaid, Food and Nutrition Services, LIEAP, Crisis Intervention, Daycare, General Assistance) and a full range of social and support services to eligible recipients.

Johnston County Department of Social Services has an immediate opening for a Social Work Supervisor III - ChildProtective Services Unit. Preference will be given to applicants with prior Child Welfare experience and/ or completion of mandatory Child Welfare training within the last 3 years. Internal applicants must apply online to be considered.

It is preferred that a copy of an unofficial transcript be attached to the application at time of submission for qualification purposes. Please note should a transcript not be attached, it may be requested.

Note: If selected for an interview you will need to bring a copy of your most recent annual performance evaluation to the interview.

Duties and Responsibilities

Johnston County Department of Social Services is seeking a Family-Centered, policy-driven Child Protective Services (CPS) Supervisor to supervise a CPS Investigator unit.

The primary purpose of this position is to supervise a staff whose duty is to keep children under the age of 18 safe by investigating allegations of abuse, neglect, and dependency, front-load services, and monitor compliance of services that will enable parents to provide a nurturing environment for their children when the case is closed. The supervisor willserve as a second-level decision-maker regarding the next steps in case decisions are made through the current process when removal of children from their parents/caregivers' home is necessary.

The supervisor will assign CPS reports daily after reviewing the report and ensure that the case is assigned and initiated within the required timeframe. Monitor the work or staff through weekly or as-needed case reviews, progress reports, conferences, informal discussions, and coaching sessions to assure compliance with operational standards and established policies. Review and ensure that documentation and day sheets are completed in a timely manner, as per policy. Provide on-the-job training for staff and arrange for staff to receive formal training when needed and offered. Train staff, assist with problem resolution, and ensure qualified services are provided. Supervisors may provide input to higher-level management on administrative, personal, and budget issues.

This position will need to attend court. This position would have altered hours, when/if the county operated emergency shelters, as this is a mandatory duty of DSS and all staff must participate, as assigned.

Knowledge, Skills, and Abilities

Knowledge of methods and principles of casework supervision and training, considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems, considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources. Considerable knowledge of the laws, regulations, and policies, which govern social work programs. Must possess the ability to supervise, train/orient lower-level social workers, students, interns, or other staff. Ability to express ideas clearly and concisely and to plan and execute work effectively.

Desired Education and Experience

Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience.

Or

A master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.

Preferred Qualifications

Applicants with a strong policy background in Child Welfare & previous supervisory experience in a social work program within a county department of social services; extensive front-line experience in a county department of social services in North Carolina preferably in Child Welfare.