Social Work Case Manager (US)

The Elevance Health Companies, Inc.; Boght Corners (NY); Hybrid; USD 33,000 - 84,000; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401k contribution

Medical, dental, vision

Job summary

Elevance Health seeks a Social Work Case Manager to support members in managing chronic conditions through coordinated care and resource navigation. This role offers hybrid work and opportunities for impact across behavioral health and community resources.

Requires an MSW and at least 3 years of case management experience in healthcare, plus an unrestricted LMSW or LCSW license. Fluency in Spanish is a plus, with a strong emphasis on collaboration and technical proficiency.

Qualifications

• MS (at a minimum) in Social Work with a minimum of 3 years in case management in a healthcare setting.
• Current unrestricted LMSW or LCSW license in applicable state(s) is required.

Responsibilities

• Utilizes available community, government, and client resources to address participant limits or support interventions for chronic condition management.
• Manages behavioral and psychosocial needs to improve clinical and financial outcomes and delivers social work interventions.
• Assists members to effectively utilize resources to meet health needs and develop capabilities.
• Evaluates members' ability to self-manage and locate resources when limitations are identified.
• Provides guidance to members seeking solutions to social, cultural, or financial problems affecting healthcare management.
• Evaluates members' health self-management strengths and develops strategies to support healthcare needs and implement plans.

Skills

Bilingual Spanish

Clinical social work

Strong technical proficiency

Education

MSW (Master of Social Work)

Job description

Position Title

Social Work Case Manager

Location

15 Plaza Drive, Latham, NY

Virtual: This role enables associates to work virtually full-time, except for required in‑person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Schedule

Monday - Friday; 8:00am - 6:00pm local time, with an evening shift up to once per week (12:00pm - 8:30pm local time) based on business needs.

Salary

The salary* range for this specific position is $67,284.00 to $84,105.00.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Benefits

• comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution
• medical
• dental
• vision
• short term disability benefits
• long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources
• Paid holidays
• Paid Time Off
• incentive bonus programs

How you will make an impact

• Utilizes available community, government, and/or client resources needed to address participant's limitations or support interventions in the management of the participant's chronic condition.
• Manages behavioral and psychosocial needs that result in improved clinical and financial outcomes and delivers social work interventions.
• Assists members to effectively utilize available resources to meet their personal health needs and help them develop their own capabilities.
• Evaluates members' ability to independently manage self and locate alternative resources when limitations are identified via a Social Work Psychosocial evaluation.
• Provides guidance to members seeking alternative solutions to specific social, cultural or financial problems that impact their ability to manage their healthcare needs.
• Evaluates members' strengths related to health self-management, develops strategies to support healthcare needs and implements plans in support of case decisions.
• Facilitates and coordinates behavioral health resources as individual member needs are identified.

Minimum Qualifications

• Requires MS (at a minimum) in Social Work and minimum of 3 years of experience in case management in a health care environment; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted LMSW or LCSW (or equivalent) license in applicable state(s) required.

Preferred Skills, Capabilities and Experiences

• Bilingual (Spanish) or multi‑language skills preferred.
• Clinical Social Work experience
• Strong technical proficiency

Job Level and Shift

Job Level: Non-Management Exempt

Workshift: 1st Shift (United States of America)

Job Family

MED > Licensed/Certified Behavioral Health Role

About us

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Hybrid Workforce Strategy

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state, and local laws.

Equal Employment Opportunity Statement

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Elevance Health is an Equal Opportunity Employer/Disability/Veterans.

Recruitment Policy

Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Contract Worker Community Notice

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