Social Work Care Coordinator - Central Campus (PFK)

Nationwide Children's Hospital; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH seeks an experienced healthcare social worker to coordinate care for high-need patients and advocate for families within the system. You will help families set goals, track progress, and navigate the healthcare network.

The role emphasizes collaboration with the care team, education for families, and ensuring quality of care. Strong communication and problem-solving skills are essential.

Qualifications

• Master’s degree in social work or related field required.
• 2 years clinical or medical social work experience required.
• Valid Ohio driver’s license and auto insurance as required.
• LSW, LPC, LISW or LPCC preferred; supervision may be required.

Responsibilities

• Outreach to physicians and service providers to identify patients needing care coordination.
• Complete Health Risk Assessments and identify at-risk patients.
• Facilitate communication among the care team.
• Develop family-centered self-management plans and education.
• Manage transitions across care settings with follow-up.
• Provide staff education on psychosocial issues and care delivery.

Skills

Communication

Time management

Team collaboration

Problem solving

MS Office

Education

MSW degree

Tools

EHR systems

Job description

Overview

**5,000 Net Sign-on Bonus** New employees only

40 hours per week, M-F 8am - 5pm

Full-time benefits.

Family Experience: https://www.youtube.com/watch?v=hIGQYYVzDDQ

Visit our website: https://partnersforkids.org/

Job Description Summary

Assesses key needs, addresses local and systemic issues interfering with care, and assists families in setting appropriate goals and tracking progress toward achieving those goals. Navigates the health care system on behalf of high need patients, supervises and provides care coordination, plans for education, and provides for patient safety and quality of care. Serves as an agile problem solver on multiple levels, practicing professionally, ethically, and promoting patient advocacy.

Job Description

Essential Functions

• Outreach to primary care physicians, specialty physicians and other service providers to identify patients in need of care coordination.


• Completes comprehensive Health Risk Assessment, screening, and identification of patients.


• Facilitates communication and collaboration amongst the healthcare team.


• Develops patient’s and family self-management skills through education and resource provision. Develops family-centered plan of care.


• Manages transitions between settings, caregivers, and providers. Provides monitoring and follow-up across the continuum of care.


• Provides consultation, education, and training to staff regarding psychosocial issues that impact the delivery of optimal health care services.


• Participates in orientation and continuing education of staff and students as appropriate.

Education Requirement

Master’s degree in social work or related field, required.

Licensure Requirement

• LSW, LPC, (LISW or LPCC preferred).


• Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.

Certifications

• Active BLS certificate.


• Case Management certification, desired.

Skills

• Ability to communicate (verbally and written) clearly convey information to team members, healthcare providers, and families with professionalism and tact.


• Organization, time management, and prioritization skills.


• Ability to work within a multidiscipline matrix, collaborate with other providers and agencies, delegate tasks (role appropriate). Ability to relate to diverse age and demographic backgrounds.


• Ability to analyze complex situations, identify potential problems, and develop effective solutions.


• Computer literate with working knowledge of Microsoft products (i.e. Outlook, Work, PowerPoint, Excel, and Teams).

Experience

• 2 years clinical or medical social work experience, required.


• Electronic Health Record experience, preferred.


• Working knowledge of Medicaid and other regulatory agency standards, preferred.

Physical Requirements

• OCCASIONALLY: Bend/twist, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel


• FREQUENTLY: Color vision, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Peripheral vision, Standing, Walking


• CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

\"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet\"