Social Video Creator & Brand Storyteller

Gorgias; New York (NY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

5-week vacation

Paid sick leave

Paid parental leave

MacBook Pro

Personal credit card for work

Private health insurance and pension

Up to $700 USD for home workstation

Up to $2000 USD learning material per年

Quarterly online company-wide summit;年

Job summary

Gorgias is seeking a video content creator to own the end-to-end creative process from concept to delivery. You will develop original ideas, script, shoot, and edit videos that showcase ecommerce and customer experience stories, building recognizable formats and recurring series.

You’ll collaborate with marketing leadership and cross-functional teams, travel to events and customer locations, and iterate based on audience feedback to strengthen the brand's storytelling across platforms.

Qualifications

• Portfolio showing creative ability across video formats and platforms.
• Ability to earn and hold audience attention with compelling storytelling.
• Strong creative judgement for open-ended, short-form content.
• Practical video skills from scripting to editing and delivery.
• Understanding of how audiences interact with content on social platforms.
• Curiosity about people to tell relatable stories.
• Test-and-learn mindset with quick iteration on ideas.
• Initiative and openness to feedback with cross-team collaboration.
• Willingness to travel to capture stories with the team and customers.

Responsibilities

• Develop ideas people want to watch for social and brand campaigns.
• Bring ideas to life from concept through filming and editing.
• Create recognisable formats and series around ecommerce/customer experience stories.
• Learn from performance data and iterate to improve future content.

Skills

Video production

Storytelling

Content strategy

Social platforms

Travel willingness

Tools

Final Cut Pro

Premiere Pro

DaVinci Resolve

Job description

Gorgias is seeking a video content creator to own the end-to-end creative process from concept to delivery. You will develop original ideas, script, shoot, and edit videos that showcase ecommerce and customer experience stories, building recognizable formats and recurring series.

You’ll collaborate with marketing leadership and cross-functional teams, travel to events and customer locations, and iterate based on audience feedback to strengthen the brand's storytelling across platforms.