Social Services Worker (8291)

Paycom; Suffolk (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Job summary

Paycom in Suffolk, VA is seeking a diligent clerical assistant to join our social services team. The role involves greeting clients, determining eligibility, and helping complete required applications and documentation in a fast-paced office environment.

The position includes processing various forms of assistance, coordinating with landlords and utility providers, and maintaining accurate client records and monthly reports. A valid driver’s license is required.

Qualifications

• High School Diploma or GED required; secretarial courses preferred.
• Two years of experience performing clerical work in an office environment or an equivalent combination of training and experience.

Responsibilities

• Greet and interview clients, determine eligibility, and assist with applications and documentation.
• Prepare and process assistance such as food, clothing, rent, utilities, and other approved items for eligible clients.
• Maintain pantry records and coordinate with donors and landlords/utilities to ensure timely disbursement.
• Serve as liaison with community agencies to obtain and coordinate assistance for clients.
• Prepare and maintain confidential client records, service statistics, and monthly reports.

Skills

Clerical work

Education

High School Diploma or GED

Job description

Job Details

Job Location: PMC-Suffolk Corps - SUFFOLK, VA 23434, Job Category: Social Services, Schedule/Hours: M-F, 9:00AM -3:30PM

Key Responsibilities

• Greets and interviews clients requesting assistance, determines eligibility based on program guidelines and restrictions, and assists clients with completing required applications and documentation.
• Prepares and processes food, clothing, furniture, rent, utility, and other approved assistance for eligible clients, including coordination with landlords, utility providers, and other resources.
• Provides food pantry assistance; receives and stocks donated pantry items; and maintains accurate pantry disbursement and inventory records.
• Serves as a liaison with community agencies to obtain and coordinate assistance on behalf of clients and maintains effective professional working relationships.
• Prepares, files, reviews, and maintains accurate and confidential client records, service statistics, and monthly statistical reports in a timely manner.

Physical Requirements and Working Conditions

• Ability to meet attendance requirements.
• Duties are usually performed seated, with brief or occasional periods of standing or walking.
• Limited physical effort is required for walking, standing, lifting, and carrying light objects weighing less than 25 lbs., approximately 5-10% of work time.
• Work is performed in a normal office environment with little or no physical discomfort associated with weather changes, noise, dust, dirt, or similar conditions.

Employee Benefits

• Paid Time Off

WHAT WE ARE LOOKING FOR IN YOU :

• High School Diploma or G.E.D. required, with additional secretarial courses preferred; AND
• Two (2) years of experience performing clerical work in an office environment; OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

• Valid State Driver's License

Equal Opportunity Employer

Veterans | Disabled