Social Services Supervisor - Emergency Appointment

County-of-Los-Angeles; California; On-site; USD 85,000 - 110,000; Full time

Job summary

Los Angeles County is seeking qualified candidates for Emergency Social Services Supervisor roles within the Aging and Disabilities department's Adult Protective Services (APS) division. Supervisors will oversee social services staff, ensure quality casework, and support service delivery to vulnerable older and dependent adults.

Under an emergency order, hires may be made for up to 90 days with a potential path to permanent County employment.

Qualifications

• Bachelor's degree from an accredited college or university and two years of experience delivering professional social work services at the Social Worker level in Los Angeles County.
• Must provide legible copies of diploma/transcripts to verify degree, or email to [e-mail] with exam number and title.

Responsibilities

• Provides technical and administrative supervision over social services staff, including assigning and evaluating work and staff development.
• Reviews case records for accuracy and compliance with regulations, policies and procedures.
• Conducts unit meetings to discuss new policies and their practical implications on casework.
• Prepares unit performance reports to help management with staffing and training decisions.
• Represents the department in meetings with public groups to explain programs.

Skills

Staff supervision

Policy interpretation

Report writing

Public speaking

Education

Bachelor degree

Job description

EXAM NUMBER

AG9058B-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

Aging and Disabilities is seeking qualified candidates to fill emergency Social Services Supervisor vacancies related to the homelessness crisis within its Adult Protective Services (APS) Division. APS investigates reports of suspected abuse, neglect, self-neglect, and exploitation involving older adults and dependent adults and connects clients with services intended to support their safety and well-being. Social Services Supervisors play a critical role in supporting APS operations and supervising staff responsible for responding to reports involving vulnerable older and dependent adults.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Social Services Supervisor.

SUPERVISOR RESPONSIBILITIES

• Provides technical and administrative supervision over social services staff, including assigning and evaluating work, providing staff development and training, and discussing difficult cases with subordinate staff to recommend appropriate case solutions.
• Reviews case records for accuracy and consistency in the application of proper casework techniques, to monitor the quality and compliance with all regulations, policies, and procedures.
• Conducts unit meetings to discuss the interpretations and practical implications of new policies, procedures and regulations on casework.
• Prepares reports of unit's performance and problems to provide management with information necessary to develop staffing and training policy.
• Represents the department in meetings with concerned public groups to provide information on new or revised programs.
• Serves as a committee member in department-wide committees which review training needs and recommend modifications to service delivery systems.

REQUIREMENTS TO QUALIFY

A Bachelor degree* from an accredited college or university and two years of experience in providing professional social work services in a recognized social services agency at the level of the Social Worker** classification in Los Angeles County.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

SPECIAL REQUIREMENTS INFORMATION

• Willingness to work in any area of Los Angeles County.
• Willingness to assist with field work and visiting clients.

*In order to receive credit for a Bachelor's degree or higher, you must provide a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to [e-mail]. Please include the exam number and exam title in your email. For more information regarding education, please see the Employment Information (Download PDF reader) document on the LA County Jobs website.

**At the level of the Social Worker classification in Los Angeles County is defined as performing a full-range of social casework and related service activities, including assessment of client needs and the development and implementation of social service plans to meet clients' needs. You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.

ENDORSEMENT OF COUNTY QUALIFICATIONS

County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification. Employees do not need to submit such verification if they hold or have held the Social Worker position or a position deemed to be at equivalent level. Out-of-class duties should be accurately described in the attached documentation and verified through the departmental HR Manager when necessary.

LICENSE

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS

II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

EXAM CONTENT

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

SOCIAL SECURITY NUMBER

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES

Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.