ADMINISTRATIVE SERVICES MANAGER I - EMERGENCY APPOINTMENT (HOMELESSNESS)

County of Los Angeles; California; On-site; USD 90,000 - 130,000; Full time

Job summary

County of Los Angeles is seeking qualified candidates for Emergency Administrative Services Manager I to support homelessness response initiatives. The role involves high-level research, data analysis, and program evaluation to guide policy and operations during emergency conditions.

The position offers potential for permanent appointment after an initial 90-day period, with assessments weighing heavily on performance.

Qualifications

• Bachelor's degree and 3 years of analytical experience, two at associate analyst level.
• Master's degree may substitute for one year of experience.
• Five years of analytical experience may substitute for two associate analyst years.

Responsibilities

• Conducts complex and sensitive research to gather data from multiple sources.
• Uses qualitative and quantitative methods to identify issues and draw conclusions.
• Evaluates programs and makes recommendations to improve operations.
• Monitors processes and programs to ensure they are on track and objective-aligned.
• Leads a unit of analysts and provides supervision and training where needed.

Skills

Analytical thinking

Research

Data synthesis

Program evaluation

Education

Bachelor's degree

Master's degree substitution

Job description

Type of Recruitment

Open Competitive - Emergency

Filing Dates

Applications will be accepted from Friday, October 30, 2026, at 08:00 a.m. (PT) – Continuous. We will keep accepting applications until the positions are filled. The application window may close unexpectedly once we have enough qualified candidates.

Exam Number

N1002B-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Child Support Services Department is seeking qualified candidates to fill emergency Administrative Services Manager I vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%

Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager I.

Duties and Responsibilities

• Conducts complex and sensitive research assignments requiring locating and gathering of data from multiple sources and interpretation of often conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, determines analytical techniques appropriate to an assignment's purpose; develops statistical and information-gathering processes to ensure quality, integrity, validity, and relevance of data obtained for analysis and decision-making purposes.
• Uses qualitative and/or quantitative analytical methods in order to identify issues, summarize findings and draw fact-based conclusions often based upon large amounts of information.
• Analyzes complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interests of various stakeholders; develops and/or recommends the development of programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
• Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely, proactive responses.
• Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs.
• Lead Positions - Leads a team/unit of lower-level analysts by providing work guidance and direction to subordinates, and participates in the work of team/unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with departmental standards; provides information, instruction and training on work processes; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs.
• Supervisory Positions - Plans, organizes, assigns, and evaluates the work of a unit of lower-level analysts; with staff, develops, implements and monitors work plans to achieve assigned unit objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards.

For further detailed information including more example of duties in various administrative functions and general/specific competencies regarding this position, please view the classification specification. Administrative Services Manager I.

Requirements to Qualify

OPTION I: A Bachelor's degree from an accredited college or university-AND-Three (3) years of experience performing analytical assignments, two (2) years of which must have been at the associate analyst level, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.

A Master's degree or higher in Business Administration, Public Administration, Law or closely related field may be substituted for one (1) year of the required experience.

OPTION II: Five (5) years of experience performing analytical assignments, two years of which must have been at the associate analyst level, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.

You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Special Requirement Information

*In order to receive credit for the required degree/coursework, include a legible copy of your official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing or within seven (7) calendar days of filing your application. The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. For more information on our standards for educational documents, please visit https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf .

Please submit documentation TO: [e-mail] and CC: [e-mail] indicate your name, the exam name, and the exam number. Unofficial transcripts will not be accepted to meet the educational requirement.

Note: We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

**Associate analyst level work involves 1.) the independent performance of a variety of routine to moderately complex assignments and/or 2.) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, contracts and other closely related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series.

Note: For a full description of associate-level analytical work, refer to Los Angeles County's Management Analyst, classification specification Item# 1848.

***Administrative is defined as work involving the application of a substantial body of knowledge of principles, concepts, and practices applicable to one or more fields of administration or management. While positions in this occupational group do not require specialized education, they demand the type of skills (analytical, research, writing, judgment) typically gained through a college-level education, or through progressively responsible experience.

****Closely related administrative field is defined as predominantly centralized field or function that could be found in multiple departments (such as Budget, Contracts, Finance and Human Resources), concerned with analyzing, evaluating, modifying, and developing policies and procedures which facilitate the work of the department; and the application of knowledge of administrative analysis, theory, and principles.

You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Exam Content

During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Application and Filing Information

Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. Applications submitted by U.S. mail, fax or in person will not be accepted.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [e-mail], as well as [e-mail], [e-mail], and [e-mail] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Social Security Number

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

Computer and Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

No Sharing of User ID, email, and Password

All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record.

DEPARTMENT CONTACT

Recruitment & Selection section: [e-mail]

Exam Analyst: Joel Lozada [e-mail]

ADA COORDINATOR: [e-mail]

CALIFORNIA RELAY SERVICES PHONE: [phone]

TELETYPE PHONE: [phone]