Bilingual Social Services Coordinator

Active Day; Mount Vernon Park (MA); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

PTO

Medical/Vision

401(k)

Amazing environment

Job summary

Active Day of New Jersey is seeking a Social Services Coordinator to oversee the social and well-being needs of members and their families, providing case management, assessments, and care planning. You will support a team across centers to deliver compassionate, HIPAA-compliant services.

The role emphasizes coordination, documentation, and collaboration with clinicians, center directors, and community resources, while supporting a small-center environment with a strong team focus.

Qualifications

• Proficiency in English and Spanish is REQUIRED.
• Must have a degree in Social Work, an MSW or BS in Social Work.
• Minimum one year social work experience in a healthcare facility, preferably with seniors or disabled adults.
• Knowledge of applicable state and federal environmental and OSHA regulations.
• Excellent verbal and written communication and strong interpersonal skills.

Responsibilities

• Provide case management coordinating with internal and external services for members and families.
• Coordinate with Nurse Manager and clinical team for care plans.
• Participate in Safety and Quality Assurance committees and schedule Member Council meetings and caregiver groups.
• Evaluate referrals to determine admission appropriateness and assist with external referrals when needed.
• Assist members with financial resources and ensure HIPAA compliance.
• Maintain accurate records and assist with billing, transportation and referrals.

Skills

Bilingual English/Spanish

Education

MSW or BS in Social Work

Job description

Posted Tuesday, August 25, 2026 at 4:00 AM

DAILY PAY

Active Day of New Jersey has a GREAT OPPORTUNITY for a Social Services Coordinator to join our team.

Job Summary

Our Social Services Coordinator oversees the physical and wellbeing of each member, while providing case management, assessments, care planning, caregiver support, activities and much more. You can make a direct impact on the lives of families and members by addressing the psychosocial and socio-economic needs. Our Social Services Coordinators bring their passion, education and experience while supporting multiple Active Day centers!

We pride ourselves in having intimate centers with small group of team members so approachability and motivation is essential to move the success of our program. Our caring and compassionate team is dedicated to providing the best experience possible for our members.

As part of our team, you will have the opportunity to participate in benefits programs, including:

• Paid Time Off (“PTO”)
• Medical/Vision
• 401(k)
• And the pleasure of working in an AMAZING environment with GREAT people passionate about serving our members!

Job Summary

The Social Services Coordinator is responsible to plan, organize, develop and deliver all required social services to meet the needs of our members and their families/caregivers. The Social Services Coordinator will be responsible for all Social Service Assessments and Summaries as well as provide case management services to address the psychosocial and socio-economic needs of members and their families or caregivers. The Social Services Coordinator communicates regularly with the Center Director and clinical team to ensure members receive the most comprehensive and quality of care possible and that all care is conducted within HIPAA regulations and in accordance with all state required laws and regulations.

Qualifications

• Proficiency in English and Spanish REQUIRED
• Must have a degree in Social Work, a MSW degree or BS degree
  
• Minimum one (1) year social work experience in a health care facility, preferably working with seniors and/or adults with disabilities strongly preferred.
• Knowledge of applicable state and federal environmental and OSHA regulations
• Extremely strong collaborate skills across all levels of staff
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Thrives in a collaborative and team environment
• Ability to step in and help the team as needed to support our members.

Job Responsibilities

• Provides case management to coordinate with internal and external ancillary services for members and families.
• Coordinates with Nurse Manager and/or members of the clinical team in the development and implementation of member plans of care.
• Participates on Safety and Quality Assurance Committees and establishes and schedules Member Council meetings, Caregiver Support Groups. Participates in Care Plan for Interdisciplinary Team and records clinical notes as required.
• Evaluates members referred to the Center to determine appropriateness for admission. Assists with referrals to other agencies when a member is not appropriate or becomes inappropriate to participate as a member at the Center.
• May explore and evaluate financial situations and assist members in using appropriate resources.
• Ensures compliance with all company policies and procedures and applicable regulatory authorities (ie: State Department of Health and Senior Services, state and federal environmental agencies, OSHA, USDA) and prepares paperwork as required.
• Maintains formal written communication with members and families and facilitates counseling through support groups and one‑on‑one sessions.
• Maintains accurate files and records of member and social services information. Provides billing, transportation and member referral information as needed.
• Participates in community outreach programs, including communication with other health and social service providers and inquiries from prospective members. Participates in Center marketing activities.
• Provides active assistance with members as needed (ie: hygiene, meals, ambulation, arrivals and departures, and social activities).
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to
  include other duties or responsibilities that management may deem necessary from time to time