Social Services Program Coordinator (7619)

The Salvation Army; New Bern (NC); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Retirement Savings Plan Available

Supplemental Insurance Available

Voluntary Life Insurance and more!

Job summary

The Salvation Army New Bern Corps in New Bern, NC is seeking a full-time Social Services Supervisor to manage day-to-day operations of community programs, ensure compliance, and supervise staff. The role emphasizes service coordination, client support, and budget oversight.

Qualifications include a Bachelor’s degree in Social Work and at least four years in social services with supervisory experience; Spanish fluency is strongly desired. Valid driver’s license required.

Qualifications

• Bachelor’s degree from an accredited college or university in Social Work or related field.
• Four or more years progressively responsible experience in social services, with at least one year in supervision.
• Equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
• Fluency in speaking, reading, and writing Spanish is strongly desired

Responsibilities

• Supervise and monitor daily program operations to ensure smooth, compliant service delivery.
• Oversee staff providing direct client services; conduct training, performance evaluations, and personnel recommendations.
• Maintain awareness and compliance with health, safety, and licensing regulations.
• Review and audit client case files for quality assurance and compliance standards.
• Coordinate community resources and partnerships to provide holistic client assistance.
• Prepare and maintain reports, budgets, and statistical records for all social services activities.

Skills

Leadership

Budgeting

Communication

Education

Bachelor’s degree in Social Work

Job description

Job Details: Job Location: NSC-New Bern Corps - NEW BERN, NC 28560, Position Type: Full Time Regular, Education Level: Bachelor's Degree, Salary Range: $19.43, Job Category: Social Services, Schedule/Hours:Full-time, Non-Exempt (Typical weekday schedule; occasional evening or weekend work may be required.)

This position is responsible for:

Supervising, coordinating, and monitoring day-to-day operations of assigned social services programs such as family services, outreach, Christmas Programs, federal emergency management, etc.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; may assist in preparing/serving meals, prepares statistical reports, and administer the program’s budget.

Key Responsibilities:

• Supervise and monitor daily program operations to ensure smooth, compliant service delivery.
• Oversee staff providing direct client services; conduct training, performance evaluations, and make personnel recommendations.
• Maintain awareness and compliance with all applicable health, safety, and licensing regulations.
• Review and audit client case files for quality assurance and compliance standards.
• Coordinate community resources and partnerships to provide holistic client assistance.
• Prepare and maintain reports, budgets, and statistical records for all social services activities.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language.
• Ability to perform mathematical calculations.
• Work requires the ability to lift and carry and/or push/pull heavy (over 50lbs.) materials, supplies and equipment5-10% of work time.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Work is performed at times in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
• Work is also performed in a warehouse, gymnasium/storage space, and walk in refrigerated environments where there are discomforts associated with changes in temperature/weather.
• There are occasional discomforts associated with noise, crowds, dust, and the like.

Employee Benefits:

• Paid Time Off
• Retirement Savings Plan Available
• Supplemental Insurance Available
• Voluntary Life Insurance and more!

WHAT WE ARE LOOKING FOR IN YOU:: EDUCATION AND EXPERIENCE:

• Bachelor’s degree from an accredited college or university in Social Work or a related field;OR
• Four (4) years progressively responsible experience performing social services work with at least one year in a supervisory capacity;OR
• Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
• Fluency in speaking, reading, and writing Spanish is strongly desired

LICENSES AND CERTIFICATIONS:

• Valid State Driver’s License

Equal Opportunity Employer: Veterans | Disabled