Social Services Program Coordinator

Salvation Army Corp; Pittsboro (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Salvation Army Corp seeks a Regular Full Time Supervisor to oversee daily operations of social service programs in Chatham County. You will supervise staff, conduct evaluations, and ensure policy compliance while handling eligibility interviews and client records.

The role requires managing budgets and preparing monthly statistics, with attention to confidentiality and program quality. Experience in social services and leadership are essential for success in this environment.

Qualifications

• Bachelor's degree in Social Work or related field, OR four years progressively responsible social services experience, OR equivalent combination.
• Experience supervising staff in social service settings.
• Knowledge of budgeting, reporting, and compliance with program policies.

Responsibilities

• Plans, schedules, assigns, and supervises work of program personnel.
• Trains staff on procedures; monitors progress and ensures accuracy and compliance.
• Conducts performance evaluations and provides salary/hiring recommendations.
• Interview clients to determine eligibility and assist with applications.
• Prepares and files client records and statistical reports; maintains confidentiality.
• Administers budget and reviews expenditures for alignment with funds.

Skills

Leadership

Supervisory skills

Budgeting

Casework supervision

Interviewing clients

Reporting and statistics

Policy compliance

Staff training

confidentiality

Education

Bachelor's degree in Social Work or related field

4+ years social services experience

Job description

Location: Chatham County Service Unit - Siler City, NCPosition Type: Regular Full TimeAbout this opportunity:Supervises, coordinates, and monitors day-to-day operations of assigned social service programs such as family services, outreach, summer camps, Christmas Programs, federal emergency management, etc.; supervises and participates in casework performed by program staff ensuring compliance with program policies and procedures; prepares statistical reports and administers the program budget.Key ResponsibilitiesPlans, schedules, assigns, and supervises the work of program personnel; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with program policies and procedures; conducts performance evaluations and provides salary and hiring/firing recommendations.Supervises and assists in interviewing clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills etc.Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.Reviews all Federal Emergency Management Act (FEMA) cases ensuring all paperwork is accurate and complete; ensures compliance with program policies and procedures as well as local, state, and federal rules and regulations.Plans, coordinates, and/or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment; obtains speakers and workshop presenters as needed.Plans, prepares, and administers the program budget; reviews, monitors and approves expenditures to ensure compliance with budget constraints; monitors incoming funds to ensure compliance with budget projections.What we are looking for in you:Education and Experience:Bachelor's degree from an accredited college or university in Social Work or a related field,ORFour years progressively responsible experience performing social services work with at least one year in a supervisory capacity,ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Physical Requirements and Working Conditions:Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the likeKnowledge of practices and principles social service program administration.Knowledge of the principals and practices of bookkeeping and budget administration.Ability to lead, motivate, and evaluate the work of staff performing same or similar work.Ability to develop, implement, and enforce program policies and procedures.Ability to interview clients in order to evaluate and serve their needs.Ability to determine client eligibility for program assistance based on specific program guidelines and restrictions.Ability to build and maintain effective working relationships with the public and community agencies.